National Privacy Commission

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    Date: 2022-03-10 15:20:48.354754

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    Date: 2022-03-28 10:12:10.454115

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Privacy Infrigement of Cashbee lending app

Requested from NPC by R. Pelaez at 03:20 PM on Mar 10, 2022.
Purpose: Stop them from texting all my phone contacts and social media contacts
Date of Coverage: 03/01/2022 - 03/10/2022
Tracking no: #NPC-059191804486

Pelaez 03:20 PM, Mar 10, 2022 

I have a outstanding loan From cash bee . I asked them and txt them for a extension. But they refused. They text instead all my phone contacts and looking for me even though my lines are all open for them to contact me. They text all my contacts that i am unreachable. This makes me feel shame . They even txt my contacts that are not on my given contatcs. I write this to help me to settle my debts. In a nice way and to not to the extent of harassing me


Dear Rodrigo Pelaez,

Greetings!

Thank you for your request dated Mar 10, 2022 03:20:48 PM under Executive Order No. 2 (s. 2016) on Freedom of Information in the Executive Branch.

Your request

You seek help due to alleged threats, and unauthorized access of an online lending app.

Response to your request

While we aim to provide information whenever possible, in this instance, your inquiry is not a valid FOI request. Complaints and request for clarification on data privacy or data protection should be responded to through email reply.

Nonetheless, to assist you with your concern, we have forwarded your inquiry, name, and email address to our Public Information and Assistance Division (info@privacy.gov.ph) for the drafting of response.

You may expect our written response within 3-7 working days. However, if the concerned office determines that this may be a subject of an advisory opinion, the same will be released to you not later than 20 working days, unless the complexity and novelty of the subject matter require a longer period of time for further evaluation.

Your right to request a review

If you are unhappy with this response to your FOI request, you may ask us to carry out an internal review of the response by writing to Privacy Commissioner and Chairman John Henry Du Naga at info@privacy.gov.ph. Your review request should explain why you are dissatisfied with this response and should be made within 15 calendar days from the date you received this letter. We will complete the review and tell you the result within 30 calendar days from the date we receive your review request.

Thank you.

Respectfully,
http://efoi-ph.appspot.com/help
FOI Officer

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