National Privacy Commission

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    Date: 2021-10-21 21:23:42.852436

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    Date: 2021-10-26 09:51:49.286308

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Suncash Lending App

Requested from NPC by D. Laurence at 09:23 PM on Oct 21, 2021.
Purpose: Investigate and remove Suncash cash app from Google Play
Date of Coverage: 10/20/2021 - 10/20/2021
Tracking no: #NPC-111159008530

Laurence 09:23 PM, Oct 21, 2021 

Please investigate and remove this app called Suncash or Suncash Lending Investors from Google Play. This app is harvesting all information from a borrowers phone. I am not sure what other data they are getting from it. I have been a borrower of this lending app and they called me and all my contacts from my phone list. They keep on sending malicious messages, threatening and cursing just to get the money I borrowed from them. On the due date itself, they sent me 10x or more messages using different numbers. I only borrowed 2000 pesos from them, (got barely 1200) because of their charges.


October 26, 2021

Dear Dave Laurence,

Greetings!

Thank you for your request dated Oct 21, 2021 09:23:42 PM under Executive Order No. 2 (s. 2016) on Freedom of Information in the Executive Branch.

Your request

You seek for help due to unauthorized access, alleged public shaming, and threats of Online Lending App.

Response to your request

While our aim is to provide information whenever possible, in this instance your inquiry is not a valid FOI request. Complaints and request for clarification on data privacy or data protection should be responded through email reply. 

Nonetheless, to assist you with your concern, we have forwarded your inquiry, name, and email address to our Public Information and Assistance Division (info@privacy.gov.ph) for drafting of response.

You may expect our written response within 3-7 working days. However, if the concerned office determined that this may be a subject of an advisory opinion, the same will be release to you not later than 20 working days, unless the complexity and novelty of the subject matter requires a longer period of time for further evaluation. 


Your right to request a review

If you are unhappy with this response to your FOI request, you may ask us to carry out an internal review of the response, by writing to Privacy Commissioner and Chairman Raymund E. Liboro at info@privacy.gov.ph. Your review request should explain why you are dissatisfied with this response, and should be made within 15 calendar days from the date when you received this letter. We will complete the review and tell you the result, within 30 calendar days from the date when we receive your review request. 

Thank you.

Respectfully,
FOI Officer

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