National Privacy Commission

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    Date: 2023-01-16 16:33:38.767880

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    Date: 2023-01-25 10:57:34.816260

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The numbers of OLA`s doing harrassment

Requested from NPC by C. APALE at 04:33 PM on Jan 16, 2023.
Purpose: OLA`s company will stop harrassing and sending death threat in their customers
Date of Coverage: 01/09/2023 - 01/16/2023
Tracking no: #NPC-112670762707

APALE 04:33 PM, Jan 16, 2023 

Hello! I would like to ask help about OLA`s harassment. Multiple numbers they use to harass me, sabi nila ang buhay ko at ng pamilya ang kabayaran ng utang ko kahit panga ubos ang isang araw na palugit nila grabe na sila manakot.

Ito lahat ng number na nanakot sa akin, hindi ko alam kung registered ba to o hindi:
09207722393
09851357390
09852484007
09851360972
09197923788
09852629469
09814058614
09817993009
09812862639
09853694543
09855612180
09852629471
09709390716
09207705779
09386799378
09814880557
09207680472
09852483058
09207679821
09852484725
09851221898
09099195492


Dear CLARICE APALE,

Greetings!

Thank you for your request dated Jan 16, 2023 04:33:38 PM under Executive Order No. 2 (s. 2016) on Freedom of Information in the Executive Branch.

Your request

You seek help due to the unauthorized access and alleged harassment of your contacts by an online lending app.

Response to your request

While we aim to provide information whenever possible, in this instance, your inquiry is not a valid FOI request but a complaint to which the filing should follow our process under the NPC citizen’s charter.

Under Executive Order No. 2, s. 2016, it provides for the guidelines on full public disclosure and transparency in the public service which covers only access to information, official records, public records, and to documents and papers pertaining to official acts, transactions or decisions, as well as to government research data used as basis for policy development.

In this regard, complaints and request for clarification on data privacy violation should follow the guidelines provided in the citizen’s charter of our agency, which you may access here: https://www.privacy.gov.ph/citizens-charter/filing-a-complaint/

Nonetheless, to assist you with your concern, we have forwarded your inquiry, name, and email address to our Public Information and Assistance Division (info@privacy.gov.ph) for the drafting of an appropriate response.

You may expect our written response within 3-7 working days. However, if the concerned office determines that this may be a subject of an advisory opinion, the same will be released to you not later than 20 working days, unless the complexity and novelty of the subject matter require a longer period of time for further evaluation. 

Your right to request a review

If you are unhappy with this response to your FOI request, you may ask us to carry out an internal review of the response by writing to Privacy Commissioner and Chairman Atty. John Henry D. Naga at info@privacy.gov.ph. Your review request should explain why you are dissatisfied with this response and should be made within 15 calendar days from the date you received this letter. We will complete the review and tell you about the result within 30 calendar days from the date we receive your review request. 

Thank you.

Respectfully,
https://www.foi.gov.ph/help
FOI Officer

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