National Privacy Commission

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    Date: 2022-03-09 17:53:52.095143

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    Date: 2022-03-28 10:11:29.605439

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Data Privacy Report

Requested from NPC by A. Sosing at 05:53 PM on Mar 09, 2022.
Purpose: To stop this lending app from harassing me through text,calls, emails and even threats me to be sued
Date of Coverage: 02/03/2022 - 03/09/2022
Tracking no: #NPC-119107785181

Sosing 05:53 PM, Mar 09, 2022 

Hi. I have unpaid debt from them and I have been behind for a month. I'm only working as a freelance artist and I have only used their loan for emergency. Their interest is very high and I can't pay it for now. Right now, they're threatening me through text message that they are going to my home or my previous work and I don't feel comfortable with them doing that. I feel like I'll be embarrassed. Is it legal for them to do that? If not, what can I do for them to stop harrassing me? Thank you.

Sosing 05:54 PM, Mar 09, 2022 

I forgot to mention that the lending app is MONEYCAT Financing.


Dear Ann Jenelle Sosing,

Greetings!

Thank you for your request dated Mar 09, 2022 05:53:52 PM under Executive Order No. 2 (s. 2016) on Freedom of Information in the Executive Branch.

Your request

You seek help due to alleged threats, and unauthorized access of an online lending app.

Response to your request

While we aim to provide information whenever possible, in this instance, your inquiry is not a valid FOI request. Complaints and request for clarification on data privacy or data protection should be responded to through email reply.

Nonetheless, to assist you with your concern, we have forwarded your inquiry, name, and email address to our Public Information and Assistance Division (info@privacy.gov.ph) for the drafting of response.

You may expect our written response within 3-7 working days. However, if the concerned office determines that this may be a subject of an advisory opinion, the same will be released to you not later than 20 working days, unless the complexity and novelty of the subject matter require a longer period of time for further evaluation.

Your right to request a review

If you are unhappy with this response to your FOI request, you may ask us to carry out an internal review of the response by writing to Privacy Commissioner and Chairman John Henry Du Naga at info@privacy.gov.ph. Your review request should explain why you are dissatisfied with this response and should be made within 15 calendar days from the date you received this letter. We will complete the review and tell you the result within 30 calendar days from the date we receive your review request.

Thank you.

Respectfully,
https://www.foi.gov.ph/help
FOI Officer

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