National Privacy Commission

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    Date: 2022-03-04 14:48:19.747576

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    Date: 2022-03-28 10:08:56.216089

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Reporting po ang TOPESO Online Lending App

Requested from NPC by M. Caridad at 02:48 PM on Mar 04, 2022.
Purpose: Para po matigil ang sapilitang paniningil at pamamahiya sa paninigil
Date of Coverage: 03/04/2022 - 03/04/2022
Tracking no: #NPC-123951352480

Caridad 02:48 PM, Mar 04, 2022 

Good day!

Gusto ko lang po sana ireklamo ang TOPESON online lending App sa paraan nila ng paniningil naninira po sila ng tao kapag di nakapagbayad on time, nagsabi naman po ako na magbabayad sa loan ko sa kanila kasama ang penalty para sa late payment pero sapilitan pa rin sila naniningil at dumating na sa time pati sa opisina ng trabaho ko ay namamahiya na sila dahil sa late ko pagbabayad ng loan ito po ang mga number na ginagamit nila

09460001071, 09460001069, 09303166215, 09129118838, 09385030761

Caridad 02:49 PM, Mar 04, 2022 

correction po TOPESO online lending apps po


Dear Marcial Caridad,

Greetings!

Thank you for your request dated Mar 04, 2022 02:48:19 PM under Executive Order No. 2 (s. 2016) on Freedom of Information in the Executive Branch.

Your request

You seek help due to alleged threats, and unauthorized access of an online lending app.

Response to your request

While we aim to provide information whenever possible, in this instance, your inquiry is not a valid FOI request. Complaints and request for clarification on data privacy or data protection should be responded to through email reply.

Nonetheless, to assist you with your concern, we have forwarded your inquiry, name, and email address to our Public Information and Assistance Division (info@privacy.gov.ph) for the drafting of response.

You may expect our written response within 3-7 working days. However, if the concerned office determines that this may be a subject of an advisory opinion, the same will be released to you not later than 20 working days, unless the complexity and novelty of the subject matter require a longer period of time for further evaluation.

Your right to request a review

If you are unhappy with this response to your FOI request, you may ask us to carry out an internal review of the response by writing to Privacy Commissioner and Chairman John Henry Du Naga at info@privacy.gov.ph. Your review request should explain why you are dissatisfied with this response and should be made within 15 calendar days from the date you received this letter. We will complete the review and tell you the result within 30 calendar days from the date we receive your review request.

Thank you.

Respectfully,
Roren Marie Chin
FOI Officer

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