National Privacy Commission

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    Date: 2022-04-12 10:45:52.758582

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    Date: 2022-05-23 08:39:36.098640

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HAPPY PERA COLLECTION HARASSMENT

Requested from NPC by M. S. at 10:45 AM on Apr 12, 2022.
Purpose: Tigilan ang pagpopost sa facebook kapag hindi agad nakakabayad.
Date of Coverage: 12/01/2021 - 04/12/2022
Tracking no: #NPC-141336671780

S. 10:45 AM, Apr 12, 2022 

Magandang araw po.

Ako po ay nagloan sa HAPPY PERA online lending app. 12,000 po principal, and natanggap ay 8,040 na lamang. Tanggap ko po yun dahil yun ang sistema nila. Ang hindi ko matanggap ay kapag delayed ako payment 5-6 days, puro pananakot, pamamahiya ginawa sa akin. Minessage ilan sa FB Friends ko at ipinost ako ng collector nila na SCAMMER ako. Aminado po ako delayed payment ako pero bayad ko naman po buo ang loan ko kasama pa penalty, hindi ko naman pinabayaan, delayed lang po tlaga 5-6 days. Gusto ko lang matigil ang ganyan nilang kalakaran dahil hindi ko naman tinakasan sila.

S. 10:46 AM, Apr 12, 2022 

Mayroon po ako screenshots ng mga conversation namin sa messenger pati po sa text. Wala lang ako phone recording ng usapan namin sa call.


Dear MJ S.,

Greetings!

Thank you for your request dated Apr 12, 2022 10:45:52 AM under Executive Order No. 2 (s. 2016) on Freedom of Information in the Executive Branch.

Your request

You asked for HAPPY PERA COLLECTION HARASSMENT.

Response to your request

While we aim to provide information whenever possible, in this instance, your inquiry is not a valid FOI request. Complaints and request for clarification on data privacy or data protection should be responded to through email reply. 

Nonetheless, to assist you with your concern, we have forwarded your inquiry, name, and email address to our Public Information and Assistance Division (info@privacy.gov.ph) for the drafting of response.

You may expect our written response within 3-7 working days. However, if the concerned office determines that this may be a subject of an advisory opinion, the same will be released to you not later than 20 working days, unless the complexity and novelty of the subject matter require a longer period of time for further evaluation. 

Your right to request a review

If you are unhappy with this response to your FOI request, you may ask us to carry out an internal review of the response by writing to Privacy Commissioner and Chairman John Henry Du Naga at info@privacy.gov.ph. Your review request should explain why you are dissatisfied with this response and should be made within 15 calendar days from the date you received this letter. We will complete the review and tell you the result within 30 calendar days from the date we receive your review request. 


Thank you.

Respectfully,
http://efoi-ph.appspot.com/help
FOI Officer

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