National Privacy Commission

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  • REQUEST SUBMITTED

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    Date: 2021-10-30 21:34:02.755900

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    Date: 2021-11-05 13:37:16.623812

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Accessing Contact Information of Lending Application without any Permission

Requested from NPC by K. Domino at 09:34 PM on Oct 30, 2021.
Purpose: For preventing online lending application to access contact information of the lendors.
Date of Coverage: 10/15/2021 - 10/30/2021
Tracking no: #NPC-149062092264

Domino 09:34 PM, Oct 30, 2021 

Hi, I hope my message was taken care of. I would like to report about Accessing my contact information without my permission of PESOIN.
I already talked to them for settlement but they did not gave me any chance..
They also threatened me about harassing those contact information if i have not paid the exact amount of my loan. I hope you are looking forward for this case. Thank you.


November 5, 2021

Dear Kimberly Domino,

Greetings!

Thank you for your request dated Oct 30, 2021 09:34:02 PM under Executive Order No. 2 (s. 2016) on Freedom of Information in the Executive Branch.

Your request

You seek for help due to unauthorized access and alleged harassment of an online lending app.

Response to your request

While our aim is to provide information whenever possible, in this instance your inquiry is not a valid FOI request. Complaints and request for clarification on data privacy or data protection should be responded through email reply. 

Nonetheless, to assist you with your concern, we have forwarded your inquiry, name, and email address to our Public Information and Assistance Division (info@privacy.gov.ph) for drafting of response.

You may expect our written response within 3-7 working days. However, if the concerned office determined that this may be a subject of an advisory opinion, the same will be release to you not later than 20 working days, unless the complexity and novelty of the subject matter requires a longer period of time for further evaluation. 


Your right to request a review

If you are unhappy with this response to your FOI request, you may ask us to carry out an internal review of the response, by writing to Privacy Commissioner and Chairman Raymund E. Liboro at info@privacy.gov.ph. Your review request should explain why you are dissatisfied with this response, and should be made within 15 calendar days from the date when you received this letter. We will complete the review and tell you the result, within 30 calendar days from the date when we receive your review request. 

Thank you.

Respectfully,
https://www.foi.gov.ph/help
FOI Officer

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