National Privacy Commission

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  • REQUEST SUBMITTED

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    Date: 2022-02-08 11:14:34.567058

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    Date: 2022-03-04 18:36:22.548571

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ONLINE LENDING APP "CASH COW"

Requested from NPC by Q. Pelpinosas at 11:14 AM on Feb 08, 2022.
Purpose: Stop debt shaming and online harassment
Date of Coverage: 02/08/2022 - 02/08/2022
Tracking no: #NPC-182548210491

Pelpinosas 11:14 AM, Feb 08, 2022 

Online lending blast texting contacts for debt shaming  .

Please help me invistigate this illegal online lending apps.

Magbabayad naman po ako hindi ko tatakasan kung anong responsibilidad ang dapat kung bayaran . I want to coordinating with them  but they will not accept excuses.

I am hoping for a positive response from you.
Thank you and God bless.


Dear Queen Ann Pelpinosas,

Greetings!

Thank you for your request dated Feb 08, 2022 11:14:34 AM under Executive Order No. 2 (s. 2016) on Freedom of Information in the Executive Branch.

Your request

You seek for help due to alleged harassment, and unauthorized access of Bigloan online lending app.

Response to your request

While our aim is to provide information whenever possible, in this instance your inquiry is not a valid FOI request. Complaints and request for clarification on data privacy or data protection should be responded through email reply. 

Nonetheless, to assist you with your concern, we have forwarded your inquiry, name, and email address to our Public Information and Assistance Division (info@privacy.gov.ph) for drafting of response.

You may expect our written response within 3-7 working days. However, if the concerned office determined that this may be a subject of an advisory opinion, the same will be release to you not later than 20 working days, unless the complexity and novelty of the subject matter requires a longer period of time for further evaluation. 

Your right to request a review

If you are unhappy with this response to your FOI request, you may ask us to carry out an internal review of the response, by writing to Privacy Commissioner and Chairman John Henry Du Naga at info@privacy.gov.ph. Your review request should explain why you are dissatisfied with this response and should be made within 15 calendar days from the date when you received this letter. We will complete the review and tell you the result, within 30 calendar days from the date when we receive your review request. 

Thank you.

Respectfully,
https://www.foi.gov.ph/help
FOI Officer

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