National Privacy Commission

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    Date: 2021-12-29 20:57:08.075206

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    Date: 2022-01-21 18:19:33.261514

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Harassment messages from CASHGO, FATCASH, CASHME, PONDOCASH, MAXLOAN

Requested from NPC by J. Echavia at 08:57 PM on Dec 29, 2021.
Purpose: Stop debt-shaming and harassing
Date of Coverage: 12/11/2021 - 12/29/2021
Tracking no: #NPC-252405335419

Echavia 08:57 PM, Dec 29, 2021 

Hi good day! The following loan apps are harassing me and my contacts, PONDOCASH, CASHGO, MAXLOAN, FATCASH are loan apps in which their agents are very rude and they send text messages which are harassing. They would threat us that they will post my info in the social media. Threat to kill us. They would call my contacts and messages them with harassment and inappropriate words. This is very disturbing it causes me anxiety especially that our place we're also affected by the typhoon odette.


January 21, 2022

Dear Jhyran Echavia,

Greetings!

Thank you for your request dated Dec 29, 2021 08:57:08 PM under Executive Order No. 2 (s. 2016) on Freedom of Information in the Executive Branch.

Your request

You asked for Harassment messages from CASHGO, FATCASH, CASHME, PONDOCASH, MAXLOAN.

Response to your request

While our aim is to provide information whenever possible, in this instance your inquiry is not a valid FOI request. Complaints and request for clarification on data privacy or data protection should be responded through email reply.

Nonetheless, to assist you with your concern, we have forwarded your inquiry, name, and email address to our Public Information and Assistance Division (info@privacy.gov.ph) for drafting of response.

You may expect our written response within 3-7 working days. However, if the concerned office determined that this may be a subject of an advisory opinion, the same will be release to you not later than 20 working days, unless the complexity and novelty of the subject matter requires a longer period of time for further evaluation.

For other assistance you may review the FAQ section of the eFOI site: https://zcwdv320190208-dot-efoi-ph.appspot.com/help.

Your right to request a review

If you are unhappy with this response to your FOI request, you may ask us to carry out an internal review of the response, by writing to Privacy Commissioner and Chairman John Henry D. Naga at info@privacy.gov.ph. Your review request should explain why you are dissatisfied with this response, and should be made within 15 calendar days from the date when you received this letter. We will complete the review and tell you the result, within 30 calendar days from the date when we receive your review request.

Thank you.

Respectfully,
https://efoi-ph.appspot.com/help
FOI Officer

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