National Privacy Commission

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  • REQUEST SUBMITTED

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    Date: 2021-03-11 09:17:49.409078

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    Date: 2021-03-11 09:35:34.115881

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    Date: 2021-03-19 14:39:22.256649

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Reporting system generated phone numbers from online company

Requested from NPC by C. Sambat at 09:17 AM on Mar 11, 2021.
Purpose: Reporting system generated phone numbers and personal numbers from online loan company
Date of Coverage: 02/01/2021 - 03/11/2021
Tracking no: #NPC-282127202277

Sambat 09:17 AM, Mar 11, 2021 

I would like to report system generated numbers and phone numbers from online loan company whose sending me alot of harassment messages, social media threat, and public shaming to force me paying higher amount of loan. Everyday they are using alot of # to text me harassment messages and forcing me to pay. And threatening to ruin my reputation on public and social media. They using dirty words to threaten me. And also they are accessing phone contacts and texting and calling them also regarding loan. This online loan company and people envading our privacy. They are not entering our privacy .

Chin 09:35 AM, Mar 11, 2021 

March 11, 2021

Dear Carla Monica,

Thank you for your request dated Mar 11, 2021 09:17:49 AM under Executive Order No. 2 (s. 2016) on Freedom of Information in the Executive Branch, for Reporting system generated phone numbers from online company.

We received your request on Mar 11, 2021 09:17:49 AM and will respond on or before Apr 01, 2021 09:17:49 AM, in accordance with the Executive Order's implementing rules and regulations.

Should you have any questions regarding your request, kindly contact me using the reply function on the eFOI portal at https://www.foi.gov.ph/requests/aglzfmVmb2ktcGhyHQsSB0NvbnRlbnQiEE5QQy0yODIxMjcyMDIyNzcM, for request with ticket number #NPC-282127202277.

Thank you.

Respectfully,

Roren Marie Chin
FOI Officer


March 19, 2021

Dear Carla Monica Sambat,

Greetings!

Thank you for your request dated Mar 11, 2021 09:17:49 AM under Executive Order No. 2 (s. 2016) on Freedom of Information in the Executive Branch.

Your request

You asked for Reporting system generated phone numbers from online company.

Response to your request

We understand your frustration regarding the matter. While our aim is to provide information whenever possible, in this instance your inquiry is not a valid FOI request. Request for clarification on data privacy or data protection should be responded through email-reply or an issuance of Advisory Opinion. We suggest that you send an e-mail to our Public Information and Assistance Division via info@privacy.gov.ph with your name and contact details indicated. Depending on the nature of your inquiry, you will receive our written response within 3-7 working days.

Please note, also, that the National Privacy’s Commission’s jurisdiction is limited to matters of data privacy. Those matter that deals with harassment may fall within the authority of either DTI, SEC or BSP. You may ask the assistance of the following offices by calling these numbers and email address: 

SEC: 8818-0921 
DTI: 1-DTI (384)  
BSP Financial Consumer Protection Department: consumeraffairs@bsp.gov.ph 
For further assistance you may review the FAQ section of the eFOI site: https://www.foi.gov.ph/help.

Your right to request a review

If you are unhappy with this response to your FOI request, you may ask us to carry out an internal review of the response, by writing to Privacy Commissioner and Chairman Raymund E. Liboro at info@privacy.gov.ph. Your review request should explain why you are dissatisfied with this response, and should be made within 15 calendar days from the date when you received this letter. We will complete the review and tell you the result, within 30 calendar days from the date when we receive your review request. 

Thank you.

Respectfully,
Atty. Maria Theresita Patula
FOI Officer

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