National Privacy Commission

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    Date: 2021-10-09 08:54:17.485921

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    Date: 2021-10-18 08:44:54.540813

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Online Lending Text and Call all of my Phone Contacts

Requested from NPC by E. Pascual at 08:54 AM on Oct 09, 2021.
Purpose: To stop accessing of contacts of Online Lending Application
Date of Coverage: 09/29/2021 - 10/09/2021
Tracking no: #NPC-289587509264

Pascual 08:54 AM, Oct 09, 2021 

Good day,

       I would like to ask a help regarding to my problem in Online Lending Application (cashgo,cashmore,cashcash,gracash,homepeso,fatcash,hopecash,goldencash & helpcash) they access all of my contacts,they texting and calling all of them even I cannot use them as personal reference, please help me with my problem because its affect my everyday life, im so ashame to all of my contacts because they 
bothered because of texting and calling of Online Lending Application.

       Hoping for your kind help regarding to my problem.Thank you so much.God bless and Keep safe.


October 18, 2021

Dear Elvira Pascual,

Greetings!

Thank you for your request dated Oct 09, 2021 08:54:17 AM under Executive Order No. 2 (s. 2016) on Freedom of Information in the Executive Branch.

Your request

You asked for Online Lending Text and Call all of my Phone Contacts.

Response to your request

While our aim is to provide information whenever possible, in this instance your inquiry is not a valid FOI request. Complaints and request for clarification on data privacy or data protection should be responded through email reply. 

Nonetheless, to assist you with your concern, we have forwarded your inquiry, name, and email address to our Public Information and Assistance Division (info@privacy.gov.ph) for drafting of response.

You may expect our written response within 3-7 working days. However, if the concerned office determined that this may be a subject of an advisory opinion, the same will be release to you not later than 20 working days, unless the complexity and novelty of the subject matter requires a longer period of time for further evaluation. 


Your right to request a review

If you are unhappy with this response to your FOI request, you may ask us to carry out an internal review of the response, by writing to Privacy Commissioner and Chairman Raymund E. Liboro at info@privacy.gov.ph. Your review request should explain why you are dissatisfied with this response, and should be made within 15 calendar days from the date when you received this letter. We will complete the review and tell you the result, within 30 calendar days from the date when we receive your review request. 

Thank you.

Respectfully,
https://zcwdv520190208-dot-efoi-ph.appspot.com/help
FOI Officer

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