National Privacy Commission

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  • REQUEST SUBMITTED

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    Date: 2022-07-23 23:57:25.599938

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  • REQUEST DENIED

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    Date: 2022-08-16 09:14:31.814905

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E BORROW ONLINE LENDING HARRASSMENT, THREATENING, SHAMING AND SCAM

Requested from NPC by S. Abo at 11:57 PM on Jul 23, 2022.
Purpose: TO FILE A COMPLAINT AGAINST EBORROW LENDING APP
Date of Coverage: 07/15/2022 - 07/23/2022
Tracking no: #NPC-299148330369

Abo 11:57 PM, Jul 23, 2022 

I want to file a complaint against E Borrow, They're insisting that I applied for a reloan but I never permitted the said transaction. Upon checking the transaction history with my bank, there's no such amount received on the date that they are pertaining to. They keep on harassing me, threatening (DEATH THREATS) me through call, text and in social media. They also told me that they're going to contact my friends, co-workers, employer and family. Here's the link to their app and you can also check the other victim's feedback:
https://play.google.com/store/apps/details?id=com.yhnceg.cashzada


Dear Sharleane Abo,

Greetings!

Thank you for your request dated Jul 23, 2022 11:57:25 PM under Executive Order No. 2 (s. 2016) on Freedom of Information in the Executive Branch.

Your request

You seek help due to unauthorized access and alleged harassment of an online lending app.

Response to your request

While we aim to provide information whenever possible, in this instance, your inquiry is not a valid FOI request. Complaints and request for clarification on data privacy or data protection should be responded to through email reply. 

Nonetheless, to assist you with your concern, we have forwarded your inquiry, name, and email address to our Public Information and Assistance Division (info@privacy.gov.ph) for the drafting of response.

You may expect our written response within 3-7 working days. However, if the concerned office determines that this may be a subject of an advisory opinion, the same will be released to you not later than 20 working days, unless the complexity and novelty of the subject matter require a longer period of time for further evaluation. 

Your right to request a review

If you are unhappy with this response to your FOI request, you may ask us to carry out an internal review of the response by writing to Privacy Commissioner and Chairman John Henry Du Naga at info@privacy.gov.ph. Your review request should explain why you are dissatisfied with this response and should be made within 15 calendar days from the date you received this letter. We will complete the review and tell you the result within 30 calendar days from the date we receive your review request. 

Thank you.

Respectfully,
https://www.foi.gov.ph/help
FOI Officer

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