National Privacy Commission

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    Date: 2022-04-28 19:26:18.401615

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    Date: 2022-05-23 09:13:41.671028

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Public shaming and sending threats through sms

Requested from NPC by J. Arcilla at 07:26 PM on Apr 28, 2022.
Purpose: Stop public shaming due to late payment of online loans
Date of Coverage: 04/27/2022 - 04/28/2022
Tracking no: #NPC-313493406068

Arcilla 07:26 PM, Apr 28, 2022 

Hi I would like to make a complaint against the online lending apps  namely, cocopeso, and the topeso online apps for public shaming, and harassment, and sending death threats and profane language to me and to my contact references.
Please do some actions to stop them from operation as they are not really helping but just a decoy of scamming people.


Dear Jennilyn Arcilla,

Greetings!

Thank you for your request dated Apr 28, 2022 07:26:18 PM under Executive Order No. 2 (s. 2016) on Freedom of Information in the Executive Branch.

Your request

You asked for Public shaming and sending threats through sms.

Response to your request

While we aim to provide information whenever possible, in this instance, your inquiry is not a valid FOI request. Complaints and request for clarification on data privacy or data protection should be responded to through email reply. 

Nonetheless, to assist you with your concern, we have forwarded your inquiry, name, and email address to our Public Information and Assistance Division (info@privacy.gov.ph) for the drafting of response.

You may expect our written response within 3-7 working days. However, if the concerned office determines that this may be a subject of an advisory opinion, the same will be released to you not later than 20 working days, unless the complexity and novelty of the subject matter require a longer period of time for further evaluation. 

Your right to request a review

If you are unhappy with this response to your FOI request, you may ask us to carry out an internal review of the response by writing to Privacy Commissioner and Chairman John Henry Du Naga at info@privacy.gov.ph. Your review request should explain why you are dissatisfied with this response and should be made within 15 calendar days from the date you received this letter. We will complete the review and tell you the result within 30 calendar days from the date we receive your review request. 

Thank you.

Respectfully,
https://www.foi.gov.ph/help
FOI Officer

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