National Privacy Commission

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  • REQUEST SUBMITTED

    You have submitted an FOI request

    Date: 2021-11-24 12:26:32.635383

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  • REQUEST DENIED

    Your request was denied

    Date: 2021-12-03 15:24:53.017786

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Privacy complaint

Requested from NPC by M. Jamila at 12:26 PM on Nov 24, 2021.
Purpose: Removal of my personal identity and stop threatens and harassment.
Date of Coverage: 08/27/2020 - 11/24/2021
Tracking no: #NPC-322348514158

Jamila 12:26 PM, Nov 24, 2021 

Hi! I would need help with regards to an online cash app name is Happy Cash app 2. To be honest, I really don’t know what to do with them. They kept my personal information with them, my ID, phone number and address, calling my family members, and threatens that they will file case against me, harassing me that they will come to my location and destroy my house. I never owe them not even single cents. The day I borrow money from them, U returned it to them after 30 mins. as it was a fake and scam information they provided. Please I really need help.


December 3, 2021

Dear Marydel Jamila,

Greetings!

Thank you for your request dated Nov 24, 2021 12:26:32 PM under Executive Order No. 2 (s. 2016) on Freedom of Information in the Executive Branch.

Your request

You seek for help due to unauthorized access and alleged harassment of an online lending app.

Response to your request

While our aim is to provide information whenever possible, in this instance your inquiry is not a valid FOI request. Complaints and request for clarification on data privacy or data protection should be responded through email reply.

Nonetheless, to assist you with your concern, we have forwarded your inquiry, name, and email address to our Public Information and Assistance Division (info@privacy.gov.ph) for drafting of response.

You may expect our written response within 3-7 working days. However, if the concerned office determined that this may be a subject of an advisory opinion, the same will be release to you not later than 20 working days, unless the complexity and novelty of the subject matter requires a longer period of time for further evaluation.

Your right to request a review

If you are unhappy with this response to your FOI request, you may ask us to carry out an internal review of the response, by writing to Privacy Commissioner and Chairman Raymund E. Liboro at info@privacy.gov.ph. Your review request should explain why you are dissatisfied with this response, and should be made within 15 calendar days from the date when you received this letter. We will complete the review and tell you the result, within 30 calendar days from the date when we receive your review request.

Thank you.

Respectfully,
https://www.foi.gov.ph/help
FOI Officer

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