National Privacy Commission

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    Date: 2021-11-04 11:00:15.185353

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    Date: 2021-11-10 15:23:07.094470

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Online Loan Application Harrassment

Requested from NPC by C. Suarez at 11:00 AM on Nov 04, 2021.
Purpose: Reporting Online Loan App Harrassment and Privacy/Data Breach
Date of Coverage: 09/01/2021 - 11/04/2021
Tracking no: #NPC-368838574243

Suarez 11:00 AM, Nov 04, 2021 

HI! I would like to report the ff. online loan apps:

*CashGo
*PeraNyo

They accessed my phone contacts and sent them numerous texts pertaining to my cash loan and it caused me great humiliation at work. I have intentions to pay but they always harrass me. According to the terms and conditions that I applied for, they will access my phone contacts just to check my capability of paying and not for collecting. Also, loans are considered private and should not be broadcasted to every person we know.


November 10, 2021

Dear Ms. Carol Suarez,

Greetings!

Thank you for your request dated Nov 04, 2021 11:00:15 AM under Executive Order No. 2 (s. 2016) on Freedom of Information in the Executive Branch.

Your request

You asked for Online Loan Application Harrasment.

Response to your request

While our aim is to provide information whenever possible, in this instance your inquiry is not a valid FOI request. Complaints and request for clarification on data privacy or data protection should be responded through email reply.

Nonetheless, to assist you with your concern, we have forwarded your inquiry, name, and email address to our Public Information and Assistance Division (info@privacy.gov.ph) for drafting of response.

You may expect our written response within 3-7 working days. However, if the concerned office determined that this may be a subject of an advisory opinion, the same will be release to you not later than 20 working days, unless the complexity and novelty of the subject matter requires a longer period of time for further evaluation.

Your right to request a review

If you are unhappy with this response to your FOI request, you may ask us to carry out an internal review of the response, by writing to Privacy Commissioner and Chairman Raymund E. Liboro at info@privacy.gov.ph. Your review request should explain why you are dissatisfied with this response, and should be made within 15 calendar days from the date when you received this letter. We will complete the review and tell you the result, within 30 calendar days from the date when we receive your review request.

Thank you.

Respectfully,
https://www.foi.gov.ph/help
FOI Officer

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