National Telecommunications Commission

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    Date: 2021-09-16 09:18:04.119311

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    Date: 2021-09-16 15:13:54.174630

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ONLINE LENDING APPS - VIOLATING THE AGREEMENT WITH THE PRIVACY OF USER

Requested from NTC by A. Sanchez at 09:18 AM on Sep 16, 2021.
Purpose: COMPLAIN ABOUT ONLINE LENDING APPS ACCESSING THE CONTACT LIST WITHOUT USER CONSENT
Date of Coverage: 09/01/2021 - 09/16/2021
Tracking no: #NTC-504654316165

Sanchez 09:18 AM, Sep 16, 2021 

Hello, I would like to complain a ONLINE LENDING APP (CashGO, HopeCash under the company Catcash Investors Lending Corp) who's harrasing, bullying, shaming and violating my privacy by using my contact list. 

They access my contact list without my consent and it is a violation of privacy and sending messages or calling all in my contacts that I owe them money. 

I do hope for several actions on this app.


September 16, 2021

Dear Ms/Mr. Sanchez

Greetings!

Thank you for your request dated Sep 16, 2021 under Executive Order No. 2 (s. 2016) on Freedom of Information in the Executive Branch.

Your request

You asked for ONLINE LENDING APPS - VIOLATING THE AGREEMENT WITH THE PRIVACY OF USER.

Response to your request

While our aim is to provide information whenever possible, in this instance this Office does not have the information you have requested. However, may we suggest that you address your concerns to the National Privacy Commission  in this eFOI portal or you may visit their website at www.privacy.gov.ph.

For further assistance you may review the FAQ section of the eFOI site: https://www.foi.gov.ph/help.

Your right to request a review

If you are unhappy with this response to your FOI request, you may ask us to carry out an internal review of the response by writing to:

GAMALIEL A. CORDOBA
Commissioner
NTC Bldg., East Triangle, Diliman, Q.C.

Your review request should explain why you are dissatisfied with this response and should be made within 15 calendar days from the date when you received this letter. We will complete the review and tell you the result within 30 calendar days from the date when we receive your review request.

If you are not satisfied with the result of the review, you then have the right to appeal to the Office of the President under Administrative Order No. 22 (s. 2011).

Thank you.

Respectfully yours,

Divina Daquioag
FOI Officer

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