National Telecommunications Commission

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  • REQUEST SUBMITTED

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    Date: 2022-08-12 19:45:57.935328

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  • REQUEST DENIED

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    Date: 2022-08-16 08:34:09.676902

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Stolen Phone

Requested from NTC by A. Tito at 07:45 PM on Aug 12, 2022.
Purpose: To get my stolen phone data to be erase and to be block
Date of Coverage: 07/30/2022 - 08/12/2022
Tracking no: #NTC-520101514314

Tito 07:45 PM, Aug 12, 2022 

My phone was stolen at August 10 2022 at Mamatid Banlic Cabuyao laguna. I want my phone to block and all my data to be erase. My phone is Xiaomi Red Mi Note 10 and i will attached my Phone's IMEI. I need help to track down and block my phone and erase all the data on my stolen phone so the thieves won't use it.


August 16, 2022

Dear Ashly Tito,

Greetings!

Thank you for your request dated Aug 12, 2022 07:45:57 PM under Executive Order No. 2 (s. 2016) on Freedom of Information in the Executive Branch.

Your request

You asked for Stolen Phone.

Response to your request

While our aim is to provide information whenever possible, in this instance this Office determined that your request is not considered an FOI request but rather a frontline service transaction. However, due to an urgent nature of frontline service, we will forward it the Consumer Welfare and Protection Division for appropriate action. 

Your right to request a review:

If you are unhappy with this response to your FOI request, you may ask us to carry out an internal review of the response by writing to:

ATTY. GAMALIEL A . CORDOBA
Commissioner
commissioner@ntc. gov.ph
NTC Bldg., East Triangle, Diliman, Q. C.  

Your review request should explain why you are dissatisfied with this response, and should be made within 15 calendar days from the date when you received this letter. We will complete the review and tell you the result within 30 calendar days from the date when we receive your review request.

If you are not satisfied with the result of the review, you then have the right to appeal to the Office of the President under Administrative Order No. 22 (s. 2011).

Thank you.

Respectfully yours,

DIVINA N. DAQUIOAG
FOI Officer

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