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Date: 2022-08-16 06:39:11.430138
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Date: 2022-08-16 18:19:20.213725
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Requested from NTC by E. Sabanal at 06:39 AM on
Aug 16, 2022.
Purpose: Location and Information about Jonathan Dela Cruz
Date of Coverage: 07/29/2022 - 08/16/2022
Tracking no: #NTC-559353882279
August 16, 2022 Dear Ms. Sabanal, Greetings! Thank you for your request dated Aug 16, 2022 under Executive Order No. 2 (s. 2016) on Freedom of Information in the Executive Branch. Your request You asked for Telegram and Gcash scam user. Response to your request Please be reminded that GCash is not an NTC regulated service rather a Bangko Sentral ng Pilipinas (BSP) regulated mobile money service that lets consumer/s buy load, purchase items, send and receive money, pay bills, and more using Globe, TM, or any other network. For faster assistance, you may email directly GCash Customer Care at support@gcash.com or call GCash 24x7 Hotline at 2882 from your Globe or TM mobile phone, or 02-2139999 using a landline. You may also visit help.gcash.com. Your right to request a review If you are unhappy with this response to your FOI request, you may ask us to carry out an internal review of the response by writing to: GAMALIEL A. CORDOBA Commissioner commissioner@ntc.gov.ph National Telecommunications Commission BIR Road East Triangle Diliman Quezon City Your review request should explain why you are dissatisfied with this response, and should be made within 15 calendar days from the date when you received this letter. We will complete the review and tell you the result within 30 calendar days from the date when we receive your review request. If you are not satisfied with the result of the review, you then have the right to appeal to the Office of the President under Administrative Order No. 22 (s. 2011). Lastly, we would like to invite you to click the link below and answer a few questions on the Feedback Survey Form” to let us know how we served or assisted you in your eFOI request. https://forms.gle/X94UR3zqsJjMQvTPA Thank you. Respectfully yours, Divina Daquioag FOI Receiving Officer
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