National Telecommunications Commission

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    Date: 2023-08-23 13:32:01.353598

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    Date: 2023-08-28 14:12:02.402760

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Received Multiple Harassments from Online Loans

Requested from NTC by M. Maniago at 01:32 PM on Aug 23, 2023.
Purpose: Not to harass me on Social media, in my company, house. etc.
Date of Coverage: 08/19/2023 - 08/22/2023
Tracking no: #NTC-573103481745

Maniago 01:32 PM, Aug 23, 2023 

Hi! I would like to make a request on what should I do regarding Online Loans who made so many harassments via Phone text. It is my fault that i was not able to pay them on time, but i take full responsibility with my actions. Right now I already made contact with DEBT AID INTERNATIONAL to guide me on my loan payment.


But I am afraid that these creditors would harass me more and would go to our office or house. I deactivated my social media account for them not to go beyond my fb friends, etc.

Daquioag 02:12 PM, Aug 28, 2023 

August 28, 2023

Dear Ms.Maniago,

Greetings!

Thank you for your request dated Aug 23, 2023 01:32:01 PM under Executive Order No. 2 (s. 2016) on Freedom of Information in the Executive Branch.

Response to Request

Your request is not a valid FOI request but a frontline complaint service. However, we suggest that you report that to the National Privacy Commission but ensure that you have complete information on the company's name for their reference to do such an investigation. You visit their office at www.privacy.gov.ph for you to know how to lodge your complaint.

Your right to request a review

If you are unhappy with this response to your FOI request, you may ask us to internal review the response by writing to :

THE COMMISSIONER
NTC Bldg, East Triangle, Diliman, Quezon City

Your review request should explain why you are dissatisfied with this response and should be made within 15 calendar days from the date when you received this letter. We will complete the review and tell you the result within 30 calendar days of receiving your review request.

If you are not satisfied with the result of the review, you then have the right to appeal to the Office of the President under Administrative Order No. 22 (s. 2011).

Thank you.

Respectfully,

Divina Daquioag
FOI Receiving Officer

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