National Telecommunications Commission

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    Date: 2023-11-08 17:04:59.623482

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    Date: 2023-11-14 14:08:11.887393

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Harassment and Cyberbullying

Requested from NTC by B. Batas at 05:04 PM on Nov 08, 2023.
Purpose: Complaint
Date of Coverage: 10/10/2023 - 10/11/2023
Tracking no: #NTC-594202325327

Batas 05:04 PM, Nov 08, 2023 

hi i would like to request to demand this online lending app harassment. 

I was in my due date for only 7 days i wasn't able to pay it because of lack of funds. 

I received shaming, cyberbullying for they posted on facebook that I am a scammerm and used mean words to shame their clients. The name of this Online Lending application is KukuPera. Looking forward for your help.


November 14, 2023

Dear Citizen,

Greetings!

Thank you for your request dated Nov 08, 2023 05:04:59 PM under Executive Order No. 2 (s. 2016) on Freedom of Information in the Executive Branch.

Your request

You are reporting the Harassment and Cyberbullying of a lending institution.

Response to your request

While our aim is to provide information whenever possible, in this instance this Office suggest that you report that to the National Privacy Commission as the agency authorized to oversee your concern. You may file it at eFOI.gov.ph  portal and address it to that office or you may visit their website at www.privacy.gov.ph.

Your right to request a review

If you are unhappy with this response to your FOI request, you may ask us to carry out an internal review of the response by writing to:

THE HON. COMMISSIONER
NTC Bldg., East Triangle, Diliman, Quezon City

Your review request should explain why you are dissatisfied with this response, and should be made within 15 calendar days from the date when you received this letter. We will complete the review and tell you the result within 30 calendar days from the date when we receive your review request.

If you are not satisfied with the result of the review, you then have the right to appeal to the Office of the President under Administrative Order No. 22 (s. 2011).

Thank you.

Respectfully,


DIVINA N. DAQUIOAG
FOI Officer

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