National Telecommunications Commission

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    Date: 2023-08-07 06:53:12.858862

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    Date: 2023-08-07 14:08:55.365937

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    Date: 2023-08-14 11:44:15.424125

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Text scam still persist after SIM regustration

Requested from NTC by R. Olsim at 06:53 AM on Aug 07, 2023.
Purpose: To address this issue.
Date of Coverage: 07/28/2023 - 08/06/2023
Tracking no: #NTC-603928479538

Olsim 06:53 AM, Aug 07, 2023 

Hello NTC,
After SIM registration, why I’m still receiving this scam text messages. I’d received already four(4) annoying scam text messeages. These were the sender numbers:
+63 920 386 7928 - received on aug.6,  9:16 am
+63 938 021 5746 - aug. 3,  7:19 pm
+63 920 388 0497 - aug. 2,   11:22 am
+63 918 772 9821 - jul.28,  11:42 am

Looking forward for your help to stop this. Relying on you. 

Thank you.

Daquioag 02:08 PM, Aug 07, 2023 

August 7, 2023

Dear Mr. Olsim'

Thank you for your request dated Aug 07, 2023 under Executive Order No. 2 (s. 2016) on Freedom of Information in the Executive Branch, for Text scam still persist after SIM registration.

We received your request on Aug 07, 2023 and will respond on or before Aug 26, 2023 06:53:12 AM, in accordance with the Executive Order's implementing rules and regulations.

Should you have any questions regarding your request, kindly contact me using the reply function on the eFOI portal at https://pcoomaster08232018140000-dot-efoi-ph.appspot.com/requests/aglzfmVmb2ktcGhyHQsSB0NvbnRlbnQiEE5UQy02MDM5Mjg0Nzk1MzgM, for request with ticket number #NTC-603928479538.

Thank you.

Respectfully,

Divina Daquioag
FOI Officer


August 14, 2023

Dear Mr. Olsim,

Greetings!

Thank you for your request dated Aug 07, 2023 06:53:12 AM under Executive Order No. 2 (s. 2016) on Freedom of Information in the Executive Branch.

Response to your request

While our aim is to provide information whenever possible, in this instance this Office suggests that you address your concern to the concerned Telecommunications Network Provider and also to the Philippine National Police for immediate action. NTC can only request it for blocking to the TELCOS provider upon submission of proper requirements at the Consumer Welfare and Protection Division, NTC Bldg. East Triangle, Diliman, Quezon City or you can visit our website www.ntc.gov.ph.

For further assistance you may review the FAQ section of the eFOI site: https://www.foi.gov.ph/help.

Your right to request a review

If you are unhappy with this response to your FOI request, you may ask us to carry out an internal review of the response by writing to:

ATTY. ELLA BLANCA B.  LOPEZ
Commissioner
NTC Bldg., East Triangle, Diliman, Quezon City

Your review request should explain why you are dissatisfied with this response, and should be made within 15 calendar days from the date when you received this letter. We will complete the review and tell you the result within 30 calendar days from the date when we receive your review request.

If you are not satisfied with the result of the review, you then have the right to appeal to the Office of the President under Administrative Order No. 22 (s. 2011).

Thank you.

Respectfully,


FOI Officer

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