National Telecommunications Commission

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    Date: 2018-12-23 15:00:22.685676

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    Date: 2019-01-03 09:28:28.178027

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Block the Stolen phone

Requested from NTC by K. Arnaiz at 03:00 PM on Dec 23, 2018.
Purpose: To blocked the current user and trace the thief.
Date of Coverage: 11/22/2018 - 12/23/2018
Tracking no: #NTC-618646096874

Arnaiz 03:00 PM, Dec 23, 2018 

My mobile phone is an iPhone 8 plus silver with a removable plain red cellphone case. The IMEI or MEID number of the phone is 353010091987083 and the Serial Number of the device is FD4W208CJCM0. The mobile number of the SIM used in the lost phone is +639955783565. Approximate value of the new device of this model is Php 55, 000.00


January 3, 2019

Dear Kristine,

Greetings!

Thank you for your request dated Dec 23, 2018 under Executive Order No. 2 (s. 2016) on Freedom of Information in the Executive Branch.

Your request:

You asked for Block the Stolen phone.

Response to your request:

While our aim is to provide information whenever possible, in this instance the FOI portal does not have the information you have requested. However, you may wish to visit/contact our Consumer Welfare and Protection Division (CWPD) for the Blocking of Lost/Stolen Mobile Phone/Unit.Service is available from Monday-Friday 8:00 AM- 5:00 PM. Or you may send your formal written complaint to the CWPD thru: consumer@ntc.gov.ph or call at 9213251 & 9267722.

For further assistance you may review the FAQ section of the eFOI site: https://efoi-ph.appspot.com/help.

Your right to request a review:

If you are unhappy with this response to your FOI request, you may ask us to carry out an internal review of the response by writing to:

Gamaliel A. Cordoba
National Telecommunications Commission
BIR Road East Triangle Diliman Quezon City 

Your review request should explain why you are dissatisfied with this response, and should be made within 15 calendar days from the date when you received this letter. We will complete the review and tell you the result within 30 calendar days from the date when we receive your review request.

If you are not satisfied with the result of the review, you then have the right to appeal to the Office of the President under Administrative Order No. 22 (s. 2011).

Thank you.

Respectfully,
Divina Daquioag
FOI Officer

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