National Telecommunications Commission

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    Date: 2023-10-11 16:11:56.023412

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    Date: 2023-10-16 11:43:00.680516

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Sanction Moneycat

Requested from NTC by R. Agbulos at 04:11 PM on Oct 11, 2023.
Purpose: Complaint
Date of Coverage: 09/01/2023 - 10/11/2023
Tracking no: #NTC-629068270842

Agbulos 04:11 PM, Oct 11, 2023 

Hi, I am receiving an invite for a loan that I did not request. They are actively flooding me a call from a recorded voice over. This is irritating. More surprisingly, I have blocked multiple numbers from Moneycat and new numbers will just call. I wonder how many SIM card they are using. Please help me to make them stop! Thank you!

Daquioag 11:43 AM, Oct 16, 2023 

October 16, 2023

Dear Citizen,

Greetings!

Thank you for your request dated Oct 11, 2023 04:11:56 PM under Executive Order No. 2 (s. 2016) on Freedom of Information in the Executive Branch.

Your Request

You asked for Sanction Moneycat.

Response to Request

As per evaluation to your request, may we suggest that you report that personally to the nearest Public Telecommunications Entities  or TELCO provider of those callers to check if those SIM numbers are registered in their system because it is their obligation to maintain the list of registered SIM for any future legitimate complaint. Furthermore, you may ask if how could they extend assistance in your case.

Your right to request a review

If you are unhappy with this response to your FOI request, you may ask us to carry out an internal review of the response by writing to:

THE HON. COMMISSIONER
NTC Bldg., East Triangle, Diliman, Quezon City

Your review request should explain why you are dissatisfied with this response, and should be made within 15 calendar days from the date when you received this letter. We will complete the review and tell you the result within 30 calendar days from the date when we receive your review request.

If you are not satisfied with the result of the review, you then have the right to appeal to the Office of the President under Administrative Order No. 22 (s. 2011).

Thank you.

Respectfully,

Divina Daquioag
FOI Receiving Officer

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