National Telecommunications Commission

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    Date: 2022-04-06 07:43:16.528049

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    Date: 2022-04-06 17:10:25.675542

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penalty for no VAS permit

Requested from NTC by H. Bongga at 07:43 AM on Apr 06, 2022.
Purpose: Para po maliwanagan kaming lahat sa patas na batas tungkol sa VAS.
Date of Coverage: 03/31/2022 - 04/06/2022
Tracking no: #NTC-699547630130

Bongga 07:43 AM, Apr 06, 2022 

Good day po. ask ko lang ano po talaga ang penalty if mahuhuli na operating na walang VAS ang isang provider? 

Sa area po kasi namin is sabi is pakukuhain lng ng VAS pero continous pa rin operation nila while processing po sila sa VAS. 

Di po pala ipa-stop po sila pending compliance? and can only resume until makacomply po sila?

If ganun lang po kasi is parang mas pabor pa sa kanila if mag-operate sila illegally (kumikita na) and later if mahuli is process nalang. Anyway, working pa naman sila while processing. kumikita pa rin.

Medyo unfair po ata sa mga may VAS na affected sa price nila.


April 6, 2022

Dear Ms. Bongga,

Greetings!

Thank you for your request dated Apr 06, 2022 07:43:16 AM under Executive Order No. 2 (s. 2016) on Freedom of Information in the Executive Branch.

Your request

You asked for penalty for no VAS permit.

Response to your request:
You may file your complaint at Consumer Welfare and Protection Division (CWPD) at National Telecommunications Commission, BIR Road East Triangle, Diliman Quezon City, or to the nearest NTC Regional Office in your area. (visit the website www.ntc.gov.ph for the regional offices' addresses and contact details)

Due to the challenges that we are facing now, we advise you to call first the office at 8-9213251 & 8-9267722 or the contact details of the regional office provided in the NTC website. The office is available from Monday-Friday 8:00 AM-5:00 PM or email at consumer@ntc.gov.ph. 

By calling the contact details, the frontline services staff will give you further instructions and all the requirements for them to easily facilitate your request/complaint.

Your right to request a review:

If you are unhappy with this response to your FOI request, you may ask us to carry out an internal review of the response by writing to:

GAMALIEL A. CORDOBA
Commissioner
commissioner@ntc.gov.ph
National Telecommunications Commission
BIR Road East Triangle Diliman Quezon City

Your review request should explain why you are dissatisfied with this response and should be made within 15 calendar days from the date when you received this letter. We will complete the review and tell you the result within 30 calendar days from the date when we receive your review request.

If you are not satisfied with the result of the review, you then have the right to appeal to the Office of the President under Administrative Order No. 22 (s. 2011).

Thank you.

Respectfully yours,

DIVINA N. DAQUIOAG
FOI Officer

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