National Telecommunications Commission

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  • REQUEST SUBMITTED

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    Date: 2023-09-09 12:44:20.482605

  • PROCESSING REQUEST

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  • REQUEST DENIED

    Your request was denied

    Date: 2023-09-11 14:33:29.905215

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TRACING A FRAUD GRAB PAY USER

Requested from NTC by D. GONZAGA at 12:44 PM on Sep 09, 2023.
Purpose: To figure out the Location where the scammer uses his number to Victim BPI users
Date of Coverage: 08/08/2023 - 09/08/2023
Tracking no: #NTC-740268784782

GONZAGA 12:44 PM, Sep 09, 2023

Good Day, I would like to make a report regarding the scam I have encountered yesterday, this guy was introduced himself as a BPI personel and suprisingly he know all about my details which made me trust him because as far I know only legit BPI would know about my account details, so I provided him all the neccessary information of mine that needs to be verified as he told so, so what happend he offered me this stuff called "rewards" in exchange of my loyalty as depositor of BPI and then the scam happend next.

September 11, 2023

Dear Citizen,

Greetings!

Thank you for your request dated Sep 09, 2023 under Executive Order No. 2 (s. 2016) on Freedom of Information in the Executive Branch.

Your request

You asked for TRACING A FRAUD GRAB PAY USER.

Response to your request

While our aim is to provide information whenever possible, in this instance this Office finds your request invalid. You may seek the assistance of the  PNP but may we remind you to give explicit details in your report and do it personally for there are personal information that the Police may need from you.

Your right to request a review

If you are unhappy with this response to your FOI request, you may ask us to carry out an internal review of the response by writing to:

THE COMMISSIONER
NTC Bldg., East Triangle, Diliman, Quezon City

Your review request should explain why you are dissatisfied with this response, and should be made within 15 calendar days from the date when you received this letter. We will complete the review and tell you the result within 30 calendar days from the date when we receive your review request.

If you are not satisfied with the result of the review, you then have the right to appeal to the Office of the President under Administrative Order No. 22 (s. 2011).

Thank you.

Respectfully,
Divina Daquioag
FOI Officer

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