National Telecommunications Commission

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    Date: 2024-01-22 00:05:34.844678

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    Date: 2024-01-29 17:09:37.155380

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Complaint Against OLAs

Requested from NTC by E. Guimalan at 12:05 AM on Jan 22, 2024.
Purpose: Seeking for help and security
Date of Coverage: 01/21/2024 - 01/21/2024
Tracking no: #NTC-757817008019

Guimalan 12:05 AM, Jan 22, 2024 

Hi, I would like to seek help. I've been experiencing harassment via phone calls and messages from several OLAs. I already sent an email on your email address and expressed my side regarding the matter.

I am seeking for your help coz the OLAs were already sending messages to my colleagues for they mentioned that they already access my phonebook and spread my confidential information to all social media platforms.

Please help. I do really need your help badly.

Thank you for attending my concern.


January 29, 2024

Dear Citizen,

Greetings!

Thank you for your request dated Jan 22, 2024 under Executive Order No. 2 (s. 2016) on Freedom of Information in the Executive Branch.

Your request

You asked for Complaint Against OLAs.

Response to your request

While our aim is to provide information whenever possible, in this instance this Office does not have the capability to address your issues and concerns. This is a regulatory agency. We suggest that you report that to the Security and Exchange Commission or to the PNP.

Your right to request a review

If you are unhappy with this response to your FOI request, you may ask us to carry out an internal review of the response by writing to:

THE HON. COMMISSIONER
NTC Bldg., BIR Road East Triangle, Diliman, Quezon City 
Your review request should explain why you are dissatisfied with this response, and should be made within 15 calendar days from the date when you received this letter. We will complete the review and tell you the result within 30 calendar days from the date when we receive your review request.

If you are not satisfied with the result of the review, you then have the right to appeal to the Office of the President under Administrative Order No. 22 (s. 2011).

Thank you.

Respectfully,

Divina Daquioag
FOI Officer

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