National Telecommunications Commission

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    Date: 2023-04-03 14:06:12.790887

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    Date: 2023-04-04 14:32:42.173348

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Unauthorized Registration of My Phone Number to "Supercard"

Requested from NTC by R. V. at 02:06 PM on Apr 03, 2023.
Purpose: Complaint/Data Breach
Date of Coverage: 04/03/2023 - 04/03/2023
Tracking no: #NTC-781024134155

V. 02:06 PM, Apr 03, 2023 

I received an OTP code from a registered contact name "Supercard" in which I believe I did not register to any kind of "supercard" this is a data breach. I want my information to be erase from there database and also want to know which company belongs that "supercard"


April 4, 2023

Dear Mr. Rodel,

Greetings!

Thank you for your request dated Apr 03, 2023 under Executive Order No. 2 (s. 2016) on Freedom of Information in the Executive Branch.

Your request

You asked for Unauthorized Registration of My Phone Number to "Supercard".

Response to your request

While our aim is to provide information whenever possible, as per evaluation, we suggest that you state clearly what do you want to file. If that is a complaint against anyone. Kindly improve your statements for the reader to better understand what do you want to relay and research for the appropriate agency to lodge your complaint.

Your right to request a review

If you are unhappy with this response to your FOI request, you may ask us to carry out an internal review of the response by writing to: 

ATTY. ELLA BLANCA B. LOPEZ
Commissioner
NTC Bldg., East Triangle, Diliman, Quezon City

Your review request should explain why you are dissatisfied with this response, and should be made within 15 calendar days from the date when you received this letter. We will complete the review and tell you the result within 30 calendar days from the date when we receive your review request.

If you are not satisfied with the result of the review, you then have the right to appeal to the Office of the President under Administrative Order No. 22 (s. 2011).

Thank you.

Respectfully yours,

Divina Daquioag
FOI Officer

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