National Telecommunications Commission

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    Date: 2023-08-12 16:54:53.000129

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    Date: 2023-08-14 14:42:35.734554

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Reactivation of phone number

Requested from NTC by J. Roque at 04:54 PM on Aug 12, 2023.
Purpose: Reactivation of phone number
Date of Coverage: 07/23/2023 - 08/12/2023
Tracking no: #NTC-783817149498

Roque 04:54 PM, Aug 12, 2023 

Good day, may i request to activate my phone number that was cancelled last week. I forgot to load my number that is why it was cancelled. My number is 09562009113. I hope you can help me with this matter because all my transactions online are linked to my number. Thank you


August 14, 2023

Dear Mr.Roque,

Greetings!

Thank you for your request dated Aug 12, 2023 04:54:53 PM under Executive Order No. 2 (s. 2016) on Freedom of Information in the Executive Branch.

Your request

You asked for Reactivation of phone number.

Response to your request

While our aim is to provide information whenever possible, in this instance this Office does not have the capability to reactivate your SIM Number. However, we suggest that you refer that to the concerned Public Telecommunications Entity or provider for their appropriate assistance.

Your right to request a review

If you are unhappy with this response to your FOI request, you may ask us to carry out an internal review of the response by writing to:

Atty. ELLA BLANCA B. LOPEZ
Commissioner
NTC Bldg., East Triangle, Diliman, Quezon City

 Your review request should explain why you are dissatisfied with this response, and should be made within 15 calendar days from the date when you received this letter. We will complete the review and tell you the result within 30 calendar days from the date when we receive your review request.

If you are not satisfied with the result of the review, you then have the right to appeal to the Office of the President under Administrative Order No. 22 (s. 2011).

Thank you.

Respectfully,


FOI Officer

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