National Telecommunications Commission

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  • REQUEST SUBMITTED

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    Date: 2023-07-30 20:44:31.571287

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    Date: 2023-07-31 12:02:44.965609

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Deactivation of My stolen Phone number

Requested from NTC by B. Tulud at 08:44 PM on Jul 30, 2023.
Purpose: To prevent them to use my phone number for illegal doing
Date of Coverage: 07/30/2023 - 07/30/2023
Tracking no: #NTC-031087288821

Tulud 08:44 PM, Jul 30, 2023 

I would like to deactivate my TNT phone numbers 09387298118 and 09127263515 as it is my registered numbers. It was been stolen today. I want to reactivate using different number.


July 31, 2023

Dear Ms. Tulud,

Greetings!

Thank you for your request dated Jul 30, 2023 08:44:31 PM under Executive Order No. 2 (s. 2016) on Freedom of Information in the Executive Branch.

Your request

You asked for Deactivation of My stolen Phone number.

Response to your request

While our aim is to provide information whenever possible, in this instance this Office does not have the capability to help you into your request. However, we suggest you visit the concerned cellphone providers  concerned for that matter.
NTC is a regulatory agency and not a CMTS provider.

For further assistance you may review the FAQ section of the eFOI site: https://www.foi.gov.ph/help.

Your right to request a review

If you are unhappy with this response to your FOI request, you may ask us to carry out an internal review of the response by writing to:

ATTY. ELLA BLANCA B. LOPEZ
Commissioner
NTC Bldg., East Triangle,m Diliman, Quezon City

Your review request should explain why you are dissatisfied with this response, and should be made within 15 calendar days from the date when you received this letter. We will complete the review and tell you the result within 30 calendar days from the date when we receive your review request.

If you are not satisfied with the result of the review, you then have the right to appeal to the Office of the President under Administrative Order No. 22 (s. 2011).

Thank you.

Respectfully,

Divina Daquioag
FOI Officer

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