National Telecommunications Commission

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    Date: 2021-09-30 16:46:04.655080

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    Date: 2021-10-06 11:10:54.863734

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Attempted Phishing using Security Bank customer service

Requested from NTC by G. De Guzman at 04:46 PM on Sep 30, 2021.
Purpose: Warning, detection and avoidance of further phishing attempt to other individuals
Date of Coverage: 08/01/2021 - 09/30/2021
Tracking no: #NTC-066000223010

De Guzman 04:46 PM, Sep 30, 2021 

Hello,

I would like to raise a concern regarding a phishing attempt happened to me today. It was the second time, though with a different caller, have the same motive and agenda of discussion in order to persuade in getting my credit card information.

The first attempt was successful although I have alerted my bank afterwards and deactivate my card to be replaced by a new one provided by my Credit Card provider.

However, on this second attempt, I have declined the call after noticing the same alibi of the scammers.


October 6, 2021

Dear  Ms. De Guzman,

Greetings!

Thank you for your request dated Sep 30, 2021 under Executive Order No. 2 (s. 2016) on Freedom of Information in the Executive Branch.

Your request

You reported about Phishing using Security Bank customer service.

Response to your request

While our aim is to provide information whenever possible, in this instance this Office does not have the capability to give you assistance on that matter. However, may we advise you to repot your concern at  :
                                 
NBI, ANTI-CYBERCRIME GROUP
Located in: Camp Rafael Crame
Address: PNP-ACG, Camp Crame, Quezon City
Hours: 
Open 24 hours
Phone: 0998 598 8116 
Or you may google to NBI, Anti Crime Division for their other contact details or information on how to report your concern. We hope we were able to help you.
For further assistance you may review the FAQ section of the eFOI site: https://www.foi.gov.ph/help.

Your right to request a review

If you are unhappy with this response to your FOI request, you may ask us to carry out an internal review of the response by writing to:

GAMALIEL A. CORDOBA
Commissioner, NTC
NTC Bldg., East Triangle, Diliman, Q.C.

Your review request should explain why you are dissatisfied with this response and should be made within 15 calendar days from the date when you received this letter. We will complete the review and tell you the result within 30 calendar days from the date when we receive your review request.

If you are not satisfied with the result of the review, you then have the right to appeal to the Office of the President under Administrative Order No. 22 (s. 2011).

Thank you.

Respectfully yours,

Divina Daquioag
FOI Officer

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