National Telecommunications Commission

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    Date: 2023-12-21 17:27:33.622627

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    Date: 2023-12-22 11:50:44.699964

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Litmatch App Concern

Requested from NTC by S. Barretto at 05:27 PM on Dec 21, 2023.
Purpose: Communication
Date of Coverage: 12/21/2023 - 12/21/2023
Tracking no: #NTC-074348019603

Barretto 05:27 PM, Dec 21, 2023 

Hi, I just want to raise a concern. I am a Litmatch user and just today, I wasn't able to access it. Converge says the app is blocked by NTC. 

I would like to ask how long it would be like this, because I want to use the app as soon as possible as I have a lot of friends there and it makes me happy.

I hope you could fix this problem ASAP. Thank you!


December 22, 2023

Dear Citizen,

Greetings!

Thank you for your request dated Dec 21, 2023 under Executive Order No. 2 (s. 2016) on Freedom of Information in the Executive Branch.

Your request

You asked for Litmatch App Concern.

Response to your request

While our aim is to provide information whenever possible, in this instance this Office finds your request invalid. NTC does not have the capability to block any  form of media application. NTC is a regulatory agency on telecommunications services.

Your right to request a review

If you are unhappy with this response to your FOI request, you may ask us to carry out an internal review of the response by writing to:

THE HON. COMMISSIONER
NTC Bldg. BIR Road East Triangle, Diliman, Quezon City 

Your review request should explain why you are dissatisfied with this response, and should be made within 15 calendar days from the date when you received this letter. We will complete the review and tell you the result within 30 calendar days from the date when we receive your review request.

If you are not satisfied with the result of the review, you then have the right to appeal to the Office of the President under Administrative Order No. 22 (s. 2011).

Thank you.

Respectfully,

Divina Daquioag
FOI Officer

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