National Telecommunications Commission

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    Date: 2020-09-05 21:52:02.351261

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    Date: 2020-09-05 23:15:30.448402

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NTC complaint status

Requested from NTC by M. Tanabe at 09:52 PM on Sep 05, 2020.
Purpose: I would like to know the status of my complaint
Date of Coverage: 08/28/2020 - 08/28/2020
Tracking no: #NTC-090040869363

Tanabe 09:52 PM, Sep 05, 2020 

Hello,

I sent a complaint to NTC last August 28, 2020 via their website https://ntc.gov.ph/?page_id=5575

It has been a week and i haven't heard back. There was also no acknowledgement email from NTC. 

I hope to get more info about the status of my request.

Kind Regards,
Mark


September 5, 2020

Dear Mark,

Greetings!

Thank you for your request dated Sep 05, 2020 under Executive Order No. 2 (s. 2016) on Freedom of Information in the Executive Branch.

Your request

You asked for NTC complaint status.

Response to your request

While our aim is to provide information whenever possible, in this instance we would need for you to resubmit your request as there are still missing vital information. Please ensure that, in addition to all the mandatory fields, you also give us specific details of your complaint or we encourage you to review all successful eFOI requests posted at this eFOI portal for you might find the response to your complaint.

For further assistance you may review the FAQ section of the eFOI site: https://www.foi.gov.ph/help.

Your right to request a review

If you are unhappy with this response to your FOI request, you may ask us to carry out an internal review of the response by writing to :

GAMALIEL A. CORDOBA

Commissioner
National Telecommunications Commission
BIR Road, East Triangle, Diliman, Q.C. 

Your review request should explain why you are dissatisfied with this response, and should be made within 15 calendar days from the date when you received this letter. We will complete the review and tell you the result within 30 calendar days from the date when we receive your review request.

If you are not satisfied with the result of the review, you then have the right to appeal to the Office of the President under Administrative Order No. 22 (s. 2011).

Thank you.

Respectfully,
Divina Daquioag
FOI Officer

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