National Telecommunications Commission

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  • REQUEST SUBMITTED

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    Date: 2023-08-27 20:40:39.005228

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    Date: 2023-08-28 11:38:09.746944

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Retrieve globe mobile account

Requested from NTC by M. Payumo at 08:40 PM on Aug 27, 2023.
Purpose: To activate my registered mobile number
Date of Coverage: 08/01/2023 - 08/20/2023
Tracking no: #NTC-113818488967

Payumo 08:40 PM, Aug 27, 2023 

I was able to register my number but it was still deactivated. My number is 09567545112

Daquioag 11:38 AM, Aug 28, 2023 

August 28, 2023

Dear Michael Payumo,

Greetings!

Thank you for your request dated Aug 27, 2023 08:40:39 PM under Executive Order No. 2 (s. 2016) on Freedom of Information in the Executive Branch.

Your Request

You asked for the deactivation  of your globe mobile account.

Response to Request

Your request is not a valid FOI request but a frontline complaint service. However, may we suggest that you visit the concerned TELCO provider for you to be guided accordingly. 

Your right to request a review

If you are unhappy with this response to your FOI request, you may ask us to internally review the response by writing to:

ATTY. ELLA BLANCA B. LOPEZ
Commissioner
NTC Bldg., East Triangle, Diliman, Quezon City

Your review request should explain why you are dissatisfied with this response and should be made within 15 calendar days from the date when you received this letter. We will complete the review and tell you the result within 30 calendar days of receiving your review request.

If you are not satisfied with the result of the review, you then have the right to appeal to the Office of the President under Administrative Order No. 22 (s. 2011).

Thank you.

Respectfully,

Divina Daquioag
FOI Receiving Officer

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