National Telecommunications Commission

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  • REQUEST SUBMITTED

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    Date: 2023-11-10 21:41:22.092868

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    Date: 2023-11-14 18:32:04.954424

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Fraud Food Representative

Requested from NTC by M. Nercua at 09:41 PM on Nov 10, 2023.
Purpose: For case filing of fraud
Date of Coverage: 11/08/2023 - 11/09/2023
Tracking no: #NTC-168863296341

Nercua 09:41 PM, Nov 10, 2023

Hi I would like to request an information regarding this scam number 0956-799-4294 that is repeatedly requesting GCASH transfer to my parents account and has already been transfered 13,000. This is for us to file a case
They will entice sarisari store owner for frozen products with free freezer and later on they will ask the owner to send the payment for the "RENTAL" of the appliance and after completion of the payment. No appliances will be given, and they will ask you to send another 3500 for the deposit on the unit.

November 14, 2023

Dear Citizen,

Greetings!

Thank you for your request dated Nov 10, 2023 09:41:22 PM under Executive Order No. 2 (s. 2016) on Freedom of Information in the Executive Branch.

Your request

You asked for Fraud Food Representative.

Response to Request:

While our goal is to provide information whenever possible, in this instance, and based on the evaluation of your request, please be reminded that G-Cash is not an NTC regulated service rather a Bangko Sentral ng Pilipinas (BSP) regulated mobile money service that lets consumer/s buy load, purchase items, send and receive money, pay bills, and more using Globe, TM, or any other network.

For faster assistance, you may email directly GCash Customer Care at support@gcash.com or call GCash 24x7 Hotline at 2882 from your Globe or TM mobile phone, or 02-2139999 using a landline.
However, we suggest that you visit personally the Gcash center also.

You may also visit help.gcash.com.

For further assistance you may review the FAQ section of the eFOI site: https://pcoomaster10302018110000-dot-efoi-ph.appspot.com/help.

Your right to request a review

If you are unhappy with this response to your FOI request, you may ask us to carry out an internal review of the response by writing to:

THE HON. COMMISSIONER
NTC Bldg.,BIR Road, East Triangle, Diliman, Quezon City

Your review request should explain why you are dissatisfied with this response, and should be made within 15 calendar days from the date when you received this letter. We will complete the review and tell you the result within 30 calendar days from the date when we receive your review request.

If you are not satisfied with the result of the review, you then have the right to appeal to the Office of the President under Administrative Order No. 22 (s. 2011).

Thank you.

Respectfully,

Divina Daquioag
FOI Officer

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