National Telecommunications Commission

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    Date: 2023-07-05 01:09:08.491966

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    Date: 2023-07-10 09:44:13.935081

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SMART INTERNET OUTAGE IN SORSOGON PROVINCE

Requested from NTC by R. Abitria at 01:09 AM on Jul 05, 2023.
Purpose: For a better service of Telcos
Date of Coverage: 07/01/2023 - 07/05/2023
Tracking no: #NTC-326885848948

Abitria 01:09 AM, Jul 05, 2023 

I would like to request for an inquiry into the outage of smart internet in Sorsogon from July 1, 2023 and still going on to the present. There was no calamity i.e. thyphoon, earthquake, etc to affect there towers/infrastructure, hardware to affect their service for so long.


July 10, 2023

Dear Mr. Abitria,

Greetings!

Thank you for your request dated Jul 05, 2023 under Executive Order No. 2 (s. 2016) on Freedom of Information in the Executive Branch.

Your request

You asked for SMART INTERNET OUTAGE IN SORSOGON PROVINCE.

Response to your request

While our aim is to provide information whenever possible, in this instance this Office does not have the information you have requested. 

For further assistance you may review the FAQ section of the eFOI site: https://www.foi.gov.ph/help.

Your right to request a review

If you are unhappy with this response to your FOI request, you may ask us to carry out an internal review of the response by writing to:

ATTY. ELLA BLANCA B. LOPEZ
Commissioner
NTC Bldg. East Triangle, Diliman, Quezon city

Your review request should explain why you are dissatisfied with this response, and should be made within 15 calendar days from the date when you received this letter. We will complete the review and tell you the result within 30 calendar days from the date when we receive your review request.

If you are not satisfied with the result of the review, you then have the right to appeal to the Office of the President under Administrative Order No. 22 (s. 2011).

Thank you.

Respectfully yours,

Divina Daquioag
FOI Officer

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