National Telecommunications Commission

July 17, 2021

Dear Jetro,

Greetings!

Thank you for your request dated Jul 17, 2021 under Executive Order No. 2 (s. 2016) on Freedom of Information in the Executive Branch.

Your request

You asked this office to track the location of your lost cellphone.

Response to your request

While our aim is to provide information whenever possible, in this instance, this Office determined that your request should be addressed to the concerned Telecommunications Service Centers. This office does not have the capability or equipment to track the personal information or location of the cellphone number of any subscriber. 

However, you can request us to recommend it for blocking the lost cellphone number.

In view thereof, you visit our Citizens Charter for the procedures and requirements for that matter at www.ntc.gov.ph.

Your right to request a review

If you are unhappy with this response to your FOI request, you may ask us to carry out an internal review of the response by writing to:

GAMALIEL A. CORDOBA
Commissioner, NTC
NTC Bldg, East Triangle, Diliman, Q.C.

Your review request should explain why you are dissatisfied with this response and should be made within 15 calendar days from the date when you received this letter. We will complete the review and tell you the result within 30 calendar days from the date when we receive your review request.

If you are not satisfied with the result of the review, you then have the right to appeal to the Office of the President under Administrative Order No. 22 (s. 2011).

Thank you.

Respectfully yours,

Divina Daquioag
FOI Officer