National Telecommunications Commission

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    Date: 2023-05-22 14:46:47.122260

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    Date: 2023-05-23 10:12:49.025735

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I Returned it the money to the owner in Gcash

Requested from NTC by A. Habijan at 02:46 PM on May 22, 2023.
Purpose: I Returned it the money to the owner in Gcash account
Date of Coverage: 04/29/2023 - 04/30/2023
Tracking no: #NTC-387163601334

Habijan 02:46 PM, May 22, 2023 

Because my cellphone number will block in Gcash 09952916320 on April 27,2023. It will be settled on the owner and the gcash email customer service email me it will be settled to both of them. 
I Returned the money of the owner in Gcash account. My number 09301480001 owner number sent. 09709642351 Argenita S. Castañas. 2600 pesos. Will be proof on the screenshot pictures and the letter of settlement.

Daquioag 10:12 AM, May 23, 2023 

May 23, 2023

Dear Angel,

Greetings!

Thank you for your request dated May 22, 2023 under Executive Order No. 2 (s. 2016) on Freedom of Information in the Executive Branch.

Your request

You asked for I Returned it the money to the owner in Gcash.

Response to your request

While our aim is to provide information whenever possible, in this instance please be reminded that G-Cash is not an NTC regulated service rather a Bangko Sentral ng Pilipinas (BSP) regulated mobile money service that lets consumer/s buy load, purchase items, send and receive money, pay bills, and more using Globe, TM, or any other network.

For faster assistance, you may email directly GCash Customer Care at support@gcash.com or call GCash 24x7 Hotline at 2882 from your Globe or TM mobile phone, or 02-2139999 using a landline.

You may also visit help.gcash.com.


For further assistance you may review the FAQ section of the eFOI site: https://www.foi.gov.ph/help.

Your right to request a review

If you are unhappy with this response to your FOI request, you may ask us to carry out an internal review of the response by writing to:

ATTY. ELLA BLANCA B. LOPEZ
Commissioner
commissioner@ntc. gov.ph
NTC Bldg., East Triangle, Diliman, Quezon City

Your review request should explain why you are dissatisfied with this response, and should be made within 15 calendar days from the date when you received this letter. We will complete the review and tell you the result within 30 calendar days from the date when we receive your review request.

If you are not satisfied with the result of the review, you then have the right to appeal to the Office of the President under Administrative Order No. 22 (s. 2011).

Thank you.

Respectfully yours,

Divina Daquioag
FOI Officer


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