Bureau of Customs

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    Date: 2023-11-05 21:06:34.282833

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    Date: 2023-11-06 13:09:10.432070

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DHL Package

Requested from BOC by K. Coning at 09:06 PM on Nov 05, 2023.
Purpose: Clearance
Date of Coverage: 10/27/2023 - 11/05/2023
Tracking no: #BOC-538665894325

Coning 09:06 PM, Nov 05, 2023 

Hi! I would like to request if my DHL package with AWB No. 4788806956 from Weverse Korea can be release from Custom Clearance. The package was shipped from South Korea which contains 14 albums and weights around 5kg. It was sent by Weverse Company to be delivered to Kathryn Joy Coning from Santa Rosa City, Laguna. The items exceeded the advised no. for importation of albums however they are solely for the purpose of personal collection.

Your kind consideration regarding this matter is greatly appreciated. Thank you!

Officer 01:09 PM, Nov 06, 2023 

November 6, 2023

Dear Kathryn Joy Coning,

Greetings!

Thank you for your request dated Nov 05, 2023 09:06:34 PM under Executive Order No. 2 (s. 2016) on Freedom of Information in the Executive Branch.

Your Request

You asked for DHL Package.

Response to Request

To accommodate your concern, kindly email boc.cares@customs.gov.ph for appropriate action. 

Your right to request a review

If you are unhappy with this response to your FOI request, you may ask us to carry out an internal review of the response by writing to Commissioner Bienvenido Y. Rubio at boc.cares@customs.gov.ph. Your review request should explain why you are dissatisfied with this response, and should be made within 15 calendar days from the date when you received this letter. We will complete the review and tell you the result within 30 calendar days from the date when we receive your review request.

If you are not satisfied with the result of the review, you then have the right to appeal to the Office of the President under Administrative Order No. 22 (s. 2011).

Thank you.

Respectfully,

FOI Receiving Officer
FOI Receiving Officer

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