Bureau of Customs

Officer 01:41 PM, Apr 12, 2022

April 12, 2022

Dear Cheryl Montaos,

I refer to my letter of Apr 11, 2022 04:00:11 AM about your request under Executive Order No. 2 (s. 2016) on Freedom of Information in the Executive Branch, for Money Laundering form D and form E / Anti Terrorism Certificate.

In order for us to work further on your request, we need more information from you regarding your query. May we ask if there is someone called or email you that you need to pay duties and taxes through money remittance or personal bank account ?. You may use the reply function on the eFOI portal at https://foi.gov.ph/requests/aglzfmVmb2ktcGhyHQsSB0NvbnRlbnQiEEJPQy03MzIxMTE2MzIzNzEM, for request with ticket number #BOC-732111632371, to respond.

During the period of us awaiting your reply, your request will be put on hold. If we do not receive a reply on or before Jul 05, 2022 05:39:53 AM, your request will be closed.

We hope to hear from you at the soonest possible time.

Thank you.

Respectfully,

FOI Receiving Officer
FOI Officer

Officer 02:32 PM, Apr 18, 2022

April 18, 2022

Dear Cheryl Montaos,

Greetings!

Thank you for your request dated Apr 11, 2022 04:00:11 AM under Executive Order No. 2 (s. 2016) on Freedom of Information in the Executive Branch.

Your Request

You asked for Money Laundering form D and form E / Anti Terrorism Certificate.

Response to Request

Your FOI request is approved. I enclose a copy of [some/most/all] of the information you requested.

Please note that we are only able to provide some of the information you have requested for as Please be informed of the following:
1. The Bureau of Customs does not collect payment (of customs duties and taxes) thru a personal bank account or money remittance/transfer. 
2. Customs officers do not directly communicate (thru phone call, text message, or email) with parcel recipient/s to inform them that their parcel has been held, and that a certain amount of money should be paid (thru bank deposit or money transfer) for the release of their parcel. 

Please check the links below for your guidance.
http://customs.gov.ph/scam-alert/ 
http://customs.gov.ph/alamin-love-scam-online/
https://www.facebook.com/BureauOfCustomsPH/videos/2146986512215787/ 

Upon verification, we confirm that this is a scam. Please do not send any amount of money since there is no existing package/parcel. For reports/complaints against online scam, you may communicate directly with the PNP Anti-Cybercrime Group (PNP-ACG). Please see below links to view their contact info.
https://pnpacg.ph/main/contacts 
.

Your right to request a review

If you are unhappy with this response to your FOI request, you may ask us to carry out an internal review of the response by writing to Commissioner Rey Leonardo B. Guerrero. Your review request should explain why you are dissatisfied with this response, and should be made within 15 calendar days from the date when you received this letter. We will complete the review and tell you the result within 30 calendar days from the date when we receive your review request.

If you are not satisfied with the result of the review, you then have the right to appeal to the Office of the President under Administrative Order No. 22 (s. 2011).

Thank you.

Respectfully,

FOI Receiving Officer
FOI Receiving Officer