Bureau of Customs

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  • REQUEST SUBMITTED

    You have submitted an FOI request

    Date: 2021-08-05 15:46:09.481052

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  • REQUEST SUCCESSFUL

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    Date: 2021-08-06 09:41:58.023035

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NTC Needed By DHL

Requested from BOC by A. Timbang at 03:46 PM on Aug 05, 2021.
Purpose: To receive package from DHL
Date of Coverage: 08/05/2021 - 08/05/2021
Tracking no: #BOC-790391100556

Timbang 03:46 PM, Aug 05, 2021 

Good day! I would like to seek assistance regarding a package sent to me from the United Kingdom. DHL personnel informed me that I need to secure an NTC permit in order for me to receive my package. Hoping for your kind cooperation. Thank you and God bless!


Best regards,
Ameera Chelsea J. Timbang

Officer 09:41 AM, Aug 06, 2021 

August 6, 2021

Dear Ameera Chelsea Timbang,

Greetings!

Thank you for your request dated Aug 05, 2021 03:46:09 PM under Executive Order No. 2 (s. 2016) on Freedom of Information in the Executive Branch.

Your Request

You asked for NTC Needed By DHL.

Response to Request

For NTC-regulated gadgets/ devices/equipment which were shipped without prior issuance of an Import Permit by the NTC, the importer must secure a Release Clearance from the NTC. A clearance will be issued as long as the applicant is compliant with the requirements, as prescribed.

For queries on the requirements/procedures in securing such Release Clearance, please communicate directly with the NTC. You may reach them through their contact number/s (+632) 924-4010 or (+632) 924-4072 or email address at ntcncr@ntc.gov.ph.

Your right to request a review

If you are unhappy with this response to your FOI request, you may ask us to carry out an internal review of the response by writing to Commissioner, Rey Leonardo B. Guerrero. Your review request should explain why you are dissatisfied with this response, and should be made within 15 calendar days from the date when you received this letter. We will complete the review and tell you the result within 30 calendar days from the date when we receive your review request.

If you are not satisfied with the result of the review, you then have the right to appeal to the Office of the President under Administrative Order No. 22 (s. 2011).

Thank you.

Respectfully,

FOI Receiving Officer
FOI Receiving Officer

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