Bureau of Customs

Officer 06:35 PM, Jul 25, 2023

July 25, 2023

Dear Emmalie Jaene Gallora,

Greetings!

Thank you for your request dated Jul 23, 2023 06:19:15 PM under Executive Order No. 2 (s. 2016) on Freedom of Information in the Executive Branch.

Your Request

You asked for Anti Terrorism Certificate for Foreign Currency.

Response to Request

Your FOI request is approved. I enclose a copy of the information you requested.

Upon checking the List of Accredited Non-Vessel Operating Common Carriers (NVOCCs), International Freight Forwarders (IFFs) and Domestic Freight Forwarders (DFFs), Mediterranean Courier Service is not included in the DTI's list. You may see the list here: https://dtiwebfiles.s3.ap-southeast-1.amazonaws.com/FTEB-BLAD/Accredited+SFFs/FTEB_List+of+Accredited+NVOCC%2C+IFF+and+DFFs_31May2023.pdf

Please be informed of the following:
1. The Bureau of Customs does not collect payment (of customs duties and taxes) thru a personal bank account, money remittance/transfer and GCash.
2. Customs officers do not directly communicate (thru phone call, text message, or email) with parcel recipient/s to inform them that their parcel has been held, and that a certain amount of money should be paid (thru bank deposit or money transfer) for the release of their parcel.

Please check the links below for your guidance.
http://customs.gov.ph/scam-alert/
http://customs.gov.ph/alamin-love-scam-online/
https://www.facebook.com/BureauOfCustomsPH/videos/2146986512215787

For complaints against online scam, it is advisable that you may have this matter directly coordinated with the PNP Anti Cybercrime Group (PNP-ACG), for appropriate action. Kindly file a complaint through this link:

https://acg.pnp.gov.ph/eComplaint/

Please see below for other contacts and addresses:

PNP Anti-Cybercrime Group:
Hotline number: (02) 723-0401 (loc. 7491)
Viber Numbers: 0915-589-8506/0966-627-1257
Facebook: https://www.facebook.com/anticybercrimegroup
Office address: Anti-Cybercrime Group Building, Col. Lagman St., Bagong Lipunan Camp Crame, Quezon City, Metro Manila, Philippines 1100.

Your right to request a review

If you are unhappy with this response to your FOI request, you may ask us to carry out an internal review of the response by writing to Commissioner Bienvenido Y. Rubio at boc.cares@customs.gov.ph. Your review request should explain why you are dissatisfied with this response, and should be made within 15 calendar days from the date when you received this letter. We will complete the review and tell you the result within 30 calendar days from the date when we receive your review request.

If you are not satisfied with the result of the review, you then have the right to appeal to the Office of the President under Administrative Order No. 22 (s. 2011).

Thank you.

Respectfully,

FOI Receiving Officer
FOI Receiving Officer