Bureau of Customs

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  • REQUEST SUBMITTED

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    Date: 2022-05-01 17:41:21.335567

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  • REQUEST SUCCESSFUL

    Your request was successful

    Date: 2022-05-03 06:16:39.920834

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Parcel on hold because of foreighn currency inside

Requested from BOC by J. Abalos at 05:41 PM on May 01, 2022.
Purpose: Seeking for help
Date of Coverage: 04/08/2022 - 05/01/2022
Tracking no: #BOC-885460251193

Abalos 05:41 PM, May 01, 2022 

Hi i would like to request additional information with regards to this matter.

1. Is Direct Express Courrier,Inc. is a legit delivery services?

2. Im expecting a parcel with a tracking number DT69866 that is on hold because they saw a foreign currency , 
http://www.direct.couexpress.com/
3. They were asking me to pay first for the Anti Money Laundering Certificate that cost 30,000 pesos, before they will deliver my parcel. They message me through Whatsapp. 
4. What will i do next ?

Officer 06:16 AM, May 03, 2022 

May 3, 2022

Dear Joyce Ann Abalos,

Greetings!

Thank you for your request dated May 01, 2022 05:41:21 PM under Executive Order No. 2 (s. 2016) on Freedom of Information in the Executive Branch.

Your Request

You asked for Parcel on hold because of foreign currency inside.

Response to Request

Your FOI request is approved. I enclose a copy of [some/most/all] of the information you requested.

May we know the mode of payment of the said charges ? Is it through money remittance or personal bank account ? 

Your right to request a review

If you are unhappy with this response to your FOI request, you may ask us to carry out an internal review of the response by writing to Rey Leonardo B. Guerrero. Your review request should explain why you are dissatisfied with this response, and should be made within 15 calendar days from the date when you received this letter. We will complete the review and tell you the result within 30 calendar days from the date when we receive your review request.

If you are not satisfied with the result of the review, you then have the right to appeal to the Office of the President under Administrative Order No. 22 (s. 2011).

Thank you.

Respectfully,

FOI Receiving Officer
FOI Receiving Officer

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