Bureau of Customs

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  • REQUEST SUBMITTED

    You have submitted an FOI request

    Date: 2021-08-31 23:00:33.282815

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  • REQUEST DENIED

    Your request was denied

    Date: 2021-09-01 09:57:13.629986

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Requesting for Bureau Custom's reconsideration

Requested from BOC by A. wabg at 11:00 PM on Aug 31, 2021.
Purpose: to waived our customs penalty for our package SHIPMENT ID : 4161AV3PP4R // 1Z4161AV0402920763
Date of Coverage: 08/31/2021 - 08/31/2021
Tracking no: #BOC-926041873200

wabg 11:00 PM, Aug 31, 2021 

Good Day!

We would like to request for custom's reconsideration for our package to be release without paying penalty 10500 php . It took us a month before we receive OMB certification due to ECQ and skeletal schedule which took over 15 days in custom's and not to release our package. We did not fail to update everyday emails and calls. OIC in customs already approved our request but already not acknowledge.  
We would like to ask for your assistance to give us an approval for our request. Hoping for your kind and consideration.


September 1, 2021

Dear Anne rachelle,

Greetings!

Thank you for your request dated Aug 31, 2021 under Executive Order No. 2 (s. 2016) on Freedom of Information in the Executive Branch.

Your request

You asked for Requesting for Bureau Custom's reconsideration.

Response to your request

While our aim is to provide information whenever possible, in this instance kindly email us (boc.cares@customs.gov.ph) for proper endorsement and resolution of your concern. 

Your right to request a review

If you are unhappy with this response to your FOI request, you may ask us to carry out an internal review of the response by writing to Commissioner, Rey Leonardo B. Guerrero. Your review request should explain why you are dissatisfied with this response, and should be made within 15 calendar days from the date when you received this letter. We will complete the review and tell you the result within 30 calendar days from the date when we receive your review request.

If you are not satisfied with the result of the review, you then have the right to appeal to the Office of the President under Administrative Order No. 22 (s. 2011).

Thank you.

Respectfully,
FOI Receiving Officer
FOI Officer

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