Bureau of Customs

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  • REQUEST SUBMITTED

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    Date: 2023-09-26 20:52:17.525681

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  • REQUEST SUCCESSFUL

    Your request was successful

    Date: 2023-09-27 10:44:08.232144

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Package

Requested from BOC by I. CONSULTA at 08:52 PM on Sep 26, 2023.
Purpose: To Deliver my package
Date of Coverage: 09/25/2023 - 09/26/2023
Tracking no: #BOC-015549931369

CONSULTA 08:52 PM, Sep 26, 2023 

Hi

I would like to verify my package that was on hold since Sept 26, 2023. I was asked to provide an anti terrorism certificate for foreign currency for the money the was apparently found in my package. Also the courier service is asking me to pay 10,000 pesos and if I fail to pay the amount the cyber police will be involved. Can I also verify the courier service - the name is UPS DELIVERY SERVICE

Hoping for your fast response.

Thank you.

Officer 10:44 AM, Sep 27, 2023 

September 27, 2023

Dear IREEN CONSULTA,

Greetings!

Thank you for your request dated Sep 26, 2023 08:52:17 PM under Executive Order No. 2 (s. 2016) on Freedom of Information in the Executive Branch.

Your Request

You asked for Package.

Response to Request

Your FOI request is approved. I enclose a copy of the information you requested.

If the mode of payment before receiving a parcel is through GCash, Money Remittence or Personal Bank Account, it is a scam. Threatening to involve officers of the law and such certificate is the most common way to scam citizens. 

For complaints against online scams, please see below for other contacts and addresses:

PNP Anti-Cybercrime Group:
Hotline number: (02) 723-0401 (loc. 7491)
Viber Numbers: 0915-589-8506/0966-627-1257
Facebook: https://www.facebook.com/anticybercrimegroup
Office address: Anti-Cybercrime Group Building, Col. Lagman St., Bagong Lipunan Camp Crame, Quezon City, Metro Manila, Philippines 1100.

Your right to request a review

If you are unhappy with this response to your FOI request, you may ask us to carry out an internal review of the response by writing to Commissioner Bienvenido Y. Rubio at boc.cares@customs.gov.ph. Your review request should explain why you are dissatisfied with this response, and should be made within 15 calendar days from the date when you received this letter. We will complete the review and tell you the result within 30 calendar days from the date when we receive your review request.

If you are not satisfied with the result of the review, you then have the right to appeal to the Office of the President under Administrative Order No. 22 (s. 2011).

Thank you.

Respectfully,

FOI Receiving Officer
FOI Receiving Officer

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