Bureau of Customs

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    Date: 2022-08-04 21:35:39.501698

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    Date: 2022-08-10 16:44:34.579960

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Hi I would like to request information with regards to my certain package.

Requested from BOC by J. Buenafe at 09:35 PM on Aug 04, 2022.
Purpose: Concern about the package
Date of Coverage: 08/01/2022 - 08/04/2022
Tracking no: #BOC-095038574344

Buenafe 09:35 PM, Aug 04, 2022 

1. Is Eastern Shippers and International Diplomatic Council legit 

2. A friend of mine send me a package with tracking number IRQ80952 that is on hold saying it has a big currency inside and need to pay 70k for yellow tag to release.

3. I already paid the anti money laundering certificate that cost 25k pesos but to I need to pay 70k pesos for the yellow tag to complete the transaction?

4. Is this kind of internet fraud? What will I do? How do I get back my money that I paid for anti money laundering certificate?

Officer 04:44 PM, Aug 10, 2022 

August 10, 2022

Dear Juliet Buenafe,

Greetings!

Thank you for your request dated Aug 04, 2022 09:35:39 PM under Executive Order No. 2 (s. 2016) on Freedom of Information in the Executive Branch.

Your Request

You asked for Hi I would like to request information with regards to my certain package..

Response to Request

Please be informed that the Bureau of Customs does not accept payment through a personal bank account or any money remittance and also the bureau's personnel does not directly communicate through phone call or text message to the consignee/recipient. Upon verification, we affirm that this is a scam. We suggest you should not give away money as your package does not really exist. For complaints against online scam, it is advisable that you may have this matter directly coordinated with the PNP Anti Cybercrime Group (PNP-ACG), for appropriate action. Please see below links/contacts.
OFFICE ADDRESS:
Anti-Cybercrime Group Building
Col. Lagman St., Bagong Lipunan Camp Crame,
Quezon City, Metro Manila, Philippines 1100
CONTACT NUMBERS:
Complaint Action Center / Hotline: 09985988116
Tel: +63 (02) 414-1560
Fax: +63 (02) 414-2199
Facebook: https://www.facebook.com/anticybercrimegroup
Email
pnp.anticybercrimegroup@gmail.com
infoacg@pnp.gov.ph

Your right to request a review

If you are unhappy with this response to your FOI request, you may ask us to carry out an internal review of the response by writing to Acting Commissioner, Yogi Filemon L. Ruiz. Your review request should explain why you are dissatisfied with this response, and should be made within 15 calendar days from the date when you received this letter. We will complete the review and tell you the result within 30 calendar days from the date when we receive your review request.

If you are not satisfied with the result of the review, you then have the right to appeal to the Office of the President under Administrative Order No. 22 (s. 2011).

Thank you.

Respectfully,

FOI Receiving Officer
FOI Receiving Officer

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