Bureau of Customs

Officer 11:28 AM, Jan 12, 2024

January 12, 2024

Dear Josette Diane Dalit,

Greetings!

Thank you for your request dated Dec 28, 2023 09:37:23 PM under Executive Order No. 2 (s. 2016) on Freedom of Information in the Executive Branch.

Your Request

You asked for DHL Package reassessment request.

Response to Request

Your FOI request is approved. I enclose a copy of the information you requested.

For requests of computation of the duties and taxes, you may email us at boc.cares@customs.gov.ph and attach the necessary documents of the said parcel. Furthermore, please indicate in the email that you are requesting such re-assessment to DHL and indicate the following information:

Tracking No.:
Courier:
Mailing/Shipping Date:
Name of Sender:
Address of Sender:
Name of Receiver:
Address of Receiver:
Email Address of Receiver:
Contact No. of Receiver:                    
Complete Description of Item/s:
Quantity:
Unit Price:
Total Price:
Shipping/Freight Cost:

Your right to request a review

If you are unhappy with this response to your FOI request, you may ask us to carry out an internal review of the response by writing to Commissioner Bienvenido Y. Rubio at boc.cares@customs.gov.ph. Your review request should explain why you are dissatisfied with this response, and should be made within 15 calendar days from the date when you received this letter. We will complete the review and tell you the result within 30 calendar days from the date when we receive your review request.

If you are not satisfied with the result of the review, you then have the right to appeal to the Office of the President under Administrative Order No. 22 (s. 2011).

Thank you.

Respectfully,

FOI Receiving Officer
FOI Receiving Officer