Bureau of Customs

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    Date: 2022-12-06 16:38:09.864423

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    Date: 2022-12-12 10:20:37.458480

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Parcel Delivery from me

Requested from BOC by N. Cardel at 04:38 PM on Dec 06, 2022.
Purpose: I think I'm being Scammed
Date of Coverage: 12/03/2022 - 12/06/2022
Tracking no: #BOC-179645124860

Cardel 04:38 PM, Dec 06, 2022 

Anti terrorist clearance is this real?
Air Courier Delivery is saying that i need to pay 30,000 pesos for anti terrorist clearance. 
Is this real?

Hi. My friend sent me a package from texas. It arrived on December 4, 2022. The Air courier Delivery said i need to pay 15,000 pesos for the Customs Clearance charge. I paid for it. Now they are saying that they detected money from the package. They are saying i need to pay 30,000 pesos for the Anti terrorist certificate. Or the customs will arrest me.

Officer 10:20 AM, Dec 12, 2022 

December 12, 2022

Dear Nicole Cardel,

Greetings!

Thank you for your request dated Dec 06, 2022 04:38:09 PM under Executive Order No. 2 (s. 2016) on Freedom of Information in the Executive Branch.

Your Request

You asked for Parcel Delivery from me.

Response to Request

If the mode of payment of the said charges is through money remittance or personal bank account, we affirm this is a scam. We recommend that you cut your transaction and communication with your chatmate as we have already handled those types of modus by the scammers instructing you to transfer money to a named person.

For future reference, please be advised that The Bureau of Customs does not accept payment through personal bank accounts or any money remittances. The Bureau's personnel does not directly communicate through phone calls or text messages to the consignee/recipient.

We have an advisory in Tiktok you may check it out to be informed of the usual modus of the scammers.

https://www.tiktok.com/@customs.ph/video/7036968203045571867?is_from_webapp=1&sender_device=pc&web_id=7096293355722278401

For complaints against online scam, it is advisable that you may have this matter directly coordinated with the PNP Anti Cybercrime Group (PNP-ACG), for appropriate action. Please see below links/contacts.

OFFICE ADDRESS:
Anti-Cybercrime Group Building
Col. Lagman St., Bagong Lipunan Camp Crame,
Quezon City, Metro Manila, Philippines 1100

CONTACT NUMBERS:
Complaint Action Center / Hotline: 09985988116

Tel: +63 (02) 414-1560

Fax: +63 (02) 414-2199

Facebook: https://www.facebook.com/anticybercrimegroup

Email
pnp.anticybercrimegroup@gmail.com
infoacg@pnp.gov.ph

Your right to request a review

If you are unhappy with this response to your FOI request, you may ask us to carry out an internal review of the response by writing to Acting Commissioner Yogi Filemon L. Ruiz. Your review request should explain why you are dissatisfied with this response, and should be made within 15 calendar days from the date when you received this letter. We will complete the review and tell you the result within 30 calendar days from the date when we receive your review request.

If you are not satisfied with the result of the review, you then have the right to appeal to the Office of the President under Administrative Order No. 22 (s. 2011).

Thank you.

Respectfully,

FOI Receiving Officer
FOI Receiving Officer

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