Bureau of Customs

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  • REQUEST SUBMITTED

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    Date: 2021-09-03 12:36:20.463590

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    Date: 2021-09-06 07:23:24.978068

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PARCEL DELIVERY for Me

Requested from BOC by Z. PADILLA at 12:36 PM on Sep 03, 2021.
Purpose: Tracking of my Package
Date of Coverage: 09/01/2021 - 09/03/2021
Tracking no: #BOC-267439219194

PADILLA 12:36 PM, Sep 03, 2021 

I was expecting to receive a package from MR. KIM JISOO from seoul, Korea it arrived today in the Philippines with TRACKING DETAILS BELOW;
Https://rmicos.com
TR4995129
Then, I have received an email from support@rmicos.com that I need to pay PHP 5,000 for the clearance fee of the package and so I did send them the money. but now, they replied that they have scanned my package ang found US Dollar's inside the package. they are requesting me for US Dollar Anti-terrorist certificate? is this real? should I need to follow them because I have already paid the shipment fee.

PADILLA 12:56 PM, Sep 03, 2021 

I would like to ask if https://rmicos.com/ is a legit cargo services? who will issue the anti terrorist certificate for us to complete the transaction?

The shipping fee and clearance fee of the package has already paid why do they require this certification?


September 6, 2021

Dear ZHARINA MARIE,

Greetings!

Thank you for your request dated Sep 03, 2021 under Executive Order No. 2 (s. 2016) on Freedom of Information in the Executive Branch.

Your request

You asked for PARCEL DELIVERY for Me.

Response to your request

While our aim is to provide information whenever possible, in this instance kindly email us (boc.cares@customs.gov.ph) for proper endorsement and resolution of your concern. 

Your right to request a review

If you are unhappy with this response to your FOI request, you may ask us to carry out an internal review of the response by writing to Commissioner, Rey Leonardo B. Guerrero. Your review request should explain why you are dissatisfied with this response, and should be made within 15 calendar days from the date when you received this letter. We will complete the review and tell you the result within 30 calendar days from the date when we receive your review request.

If you are not satisfied with the result of the review, you then have the right to appeal to the Office of the President under Administrative Order No. 22 (s. 2011).

Thank you.

Respectfully,
FOI Receiving Officer
FOI Officer

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