Clark Development Corporation

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    Date: 2022-04-08 13:47:28.406645

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    Date: 2022-04-08 15:19:06.664905

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    Date: 2022-05-18 14:47:32.696437

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List of active BPO Companies in CDC

Requested from CDC by K. Santos at 01:47 PM on Apr 08, 2022.
Purpose: Market research
Date of Coverage: 01/01/2022 - 04/07/2022
Tracking no: #CDC-058030359856

Santos 01:47 PM, Apr 08, 2022 

Hi Madam/Sir,

I would like to request for information regarding:

1. List of active BPO companies in Clark Freeport Zone and contact details
2. Most updated number of employees in each BPO company in the above list (as of April 2022)

Kind Regards,

Kristin

Fernandez 03:19 PM, Apr 08, 2022 

April 8, 2022

Dear Kristin,

Thank you for your request dated Apr 08, 2022 under Executive Order No. 2 (s. 2016) on Freedom of Information in the Executive Branch, for List of active BPO Companies in CDC.

We received your request on Apr 08, 2022 and will respond on or before Apr 29, 2022 01:47:28 PM, in accordance with the Executive Order's implementing rules and regulations.

Should you have any questions regarding your request, kindly contact me using the reply function on the eFOI portal at https://misc-test-mainpy-decoder-dot-efoi-ph.appspot.com/requests/aglzfmVmb2ktcGhyHQsSB0NvbnRlbnQiEENEQy0wNTgwMzAzNTk4NTYM, for request with ticket number #CDC-058030359856.

Thank you.

Respectfully,

Blezilda Fernandez
FOI Officer

Poyaoan 02:47 PM, May 18, 2022 

May 18, 2022

Dear Kristin Santos,

Greetings!

Thank you for your request dated Apr 08, 2022 01:47:28 PM under Executive Order No. 2 (s. 2016) on Freedom of Information in the Executive Branch.

Your Request

You asked for List of active BPO Companies in CDC.

Response to Request

As of March 31, 2022, there a total of 133 Clark Freeport Zone  registered locators engaged in the BPO business with 30,196 employees.

As to the request for list of active BPO companies to include contact details and number of employees per company, per advise of the concerned CDC unit, we cannot furnish these information in compliance to company policy and the Data Privacy Act of 2012 which requires the consent of CDC-registered companies / locators.

You may coordinate directly with the Clark Investors and Locators Association (CILA) via the contact information published on their website: https://www.clarkinvestors.com for assistance.

Your right to request a review

If you are unhappy with this response to your FOI request, you may ask us to carry out an internal review of the response by writing to PBGen. Manuel R. Gaerlan, President and Chief Executive Officer, via email: Manuel.Gaerlan@clark.com.ph.  Your review request should explain why you are dissatisfied with this response, and should be made within 15 calendar days from the date when you received this letter. We will complete the review and tell you the result within 30 calendar days from the date when we receive your review request.
If you are not satisfied with the result of the review, you then have the right to appeal to the Office of the President under Administrative Order No. 22 (s. 2011).

Thank you.

Respectfully,

Josephine Poyaoan
FOI Officer

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