Credit Information Corporation

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  • REQUEST SUBMITTED

    You have submitted an FOI request

    Date: 2023-10-17 03:55:36.047451

  • PROCESSING REQUEST

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  • REQUEST SUCCESSFUL

    Your request was successful

    Date: 2024-01-19 13:12:49.295548

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MY CREDIT SCORE

Requested from CIC by J. MANALANG at 03:55 AM on Oct 17, 2023.
Purpose: FOR LEGAL PURPOSES
Date of Coverage: 10/17/2018 - 10/17/2023
Tracking no: #CIC-422510883086

MANALANG 03:55 AM, Oct 17, 2023 

To whom it may concern:

This is to file a dispute upon receiving a 0 credit score with the following details that has been pulled by Lista PH app.

Result code: No match
CIC error: 1-098 (MORE SUBJECTS MATCHED)
First Name: JERIC ANDRIAN
Middle Name: CUCHON
Last Name: MANALANG
Gender: Male
Date of Birth: 1990-11-06
ID Type Used: TIN
ID Number: 469030501000


Sincerely,
Jeric Andrian Cuchon Manalang

Fulgueras 01:12 PM, Jan 19, 2024 

January 19, 2024

Dear JERIC ANDRIAN MANALANG,

Greetings!

Thank you for your request dated Oct 17, 2023 03:55:36 AM under Executive Order No. 2 (s. 2016) on Freedom of Information in the Executive Branch.

Your Request

You asked for MY CREDIT SCORE.

Response to Request

The procedure in filing of a dispute are as follows:

1. If there are erroneous, incomplete, outdated or misleading credit information in the credit report, you may file a dispute with CIC through our Online Dispute Resolution Process (ODRP) which can be accessed at https://www.creditinfo.gov.ph/online-dispute-resolution-process-0
2. The dispute should be filed within thirty (30) calendar days from the acquisition of the Credit Report or the TRN. 
3. The Disputer must fill-out all the relevant fields, including the TRN as it appears in the Credit Report, and the e-mail address which is the same e-mail address used in obtaining the Credit Report.
4. If the Credit Report was drawn, accessed or obtained for more than thirty (30) calendar days, the Disputer must obtain a new Credit Report from the CIC or SAE, and then proceed with the filing of the Dispute. 
5. Any errors in filling out the ODRS Form that prevents the SE from contacting the Disputer may be a basis for the termination of the dispute resolution process.

For more information, kindly visit https://www.creditinfo.gov.ph/

Kindly email creditbureausupport@cibi.com.ph for your Transaction Reference Number (TRN) for dispute purposes.

Your right to request a review

If you are dissatisfied with this response to your FOI request, you may ask us to carry out an internal review of the response by writing to our President and CEO, Ben Joshua Baltazar at cichelpdesk@creditinfo.gov.ph with the following subject head: [CIC - EFOI Request Review].

Your review request should explain why you are dissatisfied with this response, and should be made within 15 calendar days from the date when you received this letter. We will complete the review and notify you of the result within 30 calendar days from the date when we receive your review request.

If you are not satisfied with the result of the review, you then have the right to appeal to the Office of the President under Administrative Order No. 22 (s. 2011).

Thank you.

Respectfully,

Atty. Philip Gerald Fulgueras
FOI Receiving Officer

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